FDA Adverse Event Malfunction Summary report: N

AEROSET ANALYZER

MDR report key: 953134 · Received November 27, 2007

Report

Report Number
1628664-2007-00559
Event Type
Malfunction
Date Received
November 27, 2007
Date of Event
November 1, 2007
Report Date
November 1, 2007
Manufacturer
ABBOTT LABORATORIES, INC
Product Code
JJE
PMA / PMN Number
K980367
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AN ABBOTT FIELD SERVICE REPRESENTATIVE (FSR) WAS DISPATCHED TO INSPECT THE CUSTOMER'S INSTRUMENT AND FOUND ALL B-LINE NOZZLES WERE SEVERELY CLOGGED. THE B-LINE NOZZLES WERE CLEARED AND START-UP AND CONTROLS WERE PERFORMED TO VERIFY SYSTEM PERFORMANCE. NO FURTHER FOLLOW-UP OR PARTS WERE NEEDED. SUBSEQUENT INSTRUMENT OPERATIONS WERE ACCEPTABLE. THE CUSTOMER'S ISSUE IS ADDRESSED IN THE AEROSET PHOSPHORUS REAGENT PACKAGE INSERT (SPECIMEN COLLECTION AND HANDLING) AND THE AEROSET SYSTEM OPERATIONS MANUAL (P/N 200154-101: NOVEMBER 2004) IN SECTION 7 - OPERATIONAL PRECAUTIONS AND LIMITATIONS, IN SECTION 9 - SERVICE AND MAINTENANCE UNDER "OVERVIEW", AND IN SECTION 10 - TROUBLESHOOTING AND DIAGNOSTICS, UNDER OBSERVED PROBLEMS AND ERROR LOG MESSAGES. THIS IS A FINAL REPORT.

Description of Event or Problem · 1

THE CUSTOMER STATES THAT ERRATIC RESULTS ARE BEING GENERATED ON THE AEROSET ANALYZER. THE CUSTOMER GAVE THE GENERAL EXAMPLE OF PATIENT PHOSPHORUS ASSAY RESULTS INITIALLY READING 1.8 MG/DL AND RETESTING AT 3.8 MG/DL. CONTROLS WERE WITHIN SPECIFICATIONS EARLIER IN THE DAY. THE CUSTOMER REQUESTED A SERVICE CALL. THERE IS NO IMPACT TO PT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AEROSET ANALYZER AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT LABORATORIES, INC NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI YR CLINICAL CHEMISTRY PHOSPHORUS ASSAY LIST#: 7D71-20| LOT#: UNK