Description of Event or Problem · 1
CUSTOMER EXPERIENCING DISCREPANT PATIENT ISE RESULTS SINCE 2007. ONLY FIVE PATIENT SAMPLES WERE PROVIDED AS EXAMPLES, WHICH OCCURRED ABOUT 3 DAYS LATER. PATIENT 1, FEMALE, INITIAL SODIUM GAVE 121 MEQ/L, REPEATED TWICE GAVE 139 & 141 MEQ/L RESPECTIVELY. PATIENT 2, MALE, INITIAL SODIUM GAVE 121 MEQ/L, REPEATED TWICE GAVE 139 MEQ/L EACH TIME. PATIENT 3, FEMALE, INITIAL SODIUM GAVE 122 MEQ/L, REPEATED THREE TIMES GAVE 138, 138 & 139 RESPECTIVELY. PATIENT 4, FEMALE, INITIAL SODIUM GAVE 131 MEQ/L; REPEAT GAVE 140 MEQ/L. PATIENT 5, MALE, INITIAL SODIUM GAVE 123 MEQ/L; REPEAT GAVE 144 MEQ/L. INITIAL POTASSIUM GAVE 4.2 MEQ/L; REPEAT GAVE 4.9 MEQ/L. ERRONEOUS RESULTS WERE NOT REPORTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE CAUSE TO BE A PROBLEM WITH THE SAMPLE PROBE. CORRECTIVE MAINTENANCE WAS PERFORMED.