FDA Adverse Event Malfunction Summary report: N

BD VEO INSULIN SYRINGE WITH THE BD ULTRA-FINE NEEDLE

MDR report key: 9505054 · Received December 20, 2019

Report

Report Number
1920898-2019-01457
Event Type
Malfunction
Date Received
December 20, 2019
Date of Event
December 5, 2019
Report Date
January 14, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382903249121
PMA / PMN Number
K170386
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION: : NO SAMPLES (INCLUDING PHOTOS) WERE RETURNED AS OF (B)(6) 2020 THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH # 9140733. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT PERTAINED TO THE COMPLAINT. H3 OTHER TEXT : SEE H.10.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE SCALE MARKINGS ON THE BD VEO¿ INSULIN SYRINGE WITH THE BD ULTRA-FINE¿ NEEDLE WERE "HARD TO READ" DURING USE FOR THE "VISUALLY IMPAIRED" CONSUMER, WHO HAD TO USE A MAGNIFYING GLASS. ADDITIONALLY, IT WAS REPORTED THAT THE SYRINGE BARREL WAS "LONGER" AND THE NEEDLE WAS "SHORTER" THAN OTHER SYRINGES USED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "CONSUMER STATED SHE BROUGHT THE SYRINGE BOX THAT WAS ADVERTISED, WHEN SHE WAS USING IT, SCALE MARK WAS HARD TO READ, SHE IS VISUALLY IMPAIRED SHE HAD TO USE THE MAGNIFYING GLASS. CONSUMER STATED IN THIS ITEM, THE BARREL IS LONGER AND NEEDLE IS SHORTER THAN THE ONES SHE USES. CONSUMER USES 328440 SYRINGES. 8MM, 3/10 ML. 30ML."

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SCALE MARKINGS ON THE BD VEO¿ INSULIN SYRINGE WITH THE BD ULTRA-FINE¿ NEEDLE WERE "HARD TO READ" DURING USE FOR THE "VISUALLY IMPAIRED" CONSUMER, WHO HAD TO USE A MAGNIFYING GLASS. ADDITIONALLY, IT WAS REPORTED THAT THE SYRINGE BARREL WAS "LONGER" AND THE NEEDLE WAS "SHORTER" THAN OTHER SYRINGES USED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "CONSUMER STATED SHE BROUGHT THE SYRINGE BOX THAT WAS ADVERTISED, WHEN SHE WAS USING IT, SCALE MARK WAS HARD TO READ, SHE IS VISUALLY IMPAIRED SHE HAD TO USE THE MAGNIFYING GLASS. CONSUMER STATED IN THIS ITEM, THE BARREL IS LONGER AND NEEDLE IS SHORTER THAN THE ONES SHE USES. CONSUMER USES 328440 SYRINGES. 8MM, 3/10 ML. 30ML."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1302501 BD VEO INSULIN SYRINGE WITH THE BD ULTRA-FINE NEEDLE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 324912 9140733 00382903249121

Patients

Seq Age Sex Outcome Treatment
1 Other