FDA Adverse Event Malfunction Summary report: N

NATURA

MDR report key: 9502060 · Received December 20, 2019

Report

Report Number
9618003-2019-17554
Event Type
Malfunction
Date Received
December 20, 2019
Manufacturer
CONVATEC DOMINICAN REPUBLIC INC
Product Code
EXE
PMA / PMN Number
EXEMPT
Report Source
Manufacturer report
Reporter Location
AL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

MDR 9618003-2019-17554 / DEVICE 5 OF 17. BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED TO BE A REPORTABLE MALFUNCTION. THIS COMPLAINT HAS BEEN EVALUATED. NO LOT NUMBER IS AVAILABLE. A DETAILED INVESTIGATION OR BATCH REVIEW CANNOT BE CONDUCTED. THEREFORE, THIS EVALUATION WILL BE CLOSED. THIS ISSUE WILL BE MONITORED THROUGH THE POST MARKET PRODUCT MONITORING REVIEW PROCESS. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. (B)(4).

Description of Event or Problem · 1

THE END USER REPORTED THAT APPROXIMATELY 16 WAFERS FROM 2 DIFFERENT BOXES WERE WORN AND THE END USER HAD LEAKAGE ISSUES. SHE WAS SURE THAT IT MUST HAVE BEEN BECAUSE THE WAFERS WERE OFF CENTERED. THE NUMBER OF PRODUCTS USED AND UNUSED WAS UNKNOWN. NO PHOTO IS AVAILABLE AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1300372 NATURA PROTECTOR, OSTOMY EXE CONVATEC DOMINICAN REPUBLIC INC 404594

Patients

Seq Age Sex Outcome Treatment
1 54