FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 9492769 · Received December 19, 2019

Report

Report Number
3013756811-2019-93407
Event Type
Malfunction
Date Received
December 19, 2019
Date of Event
October 11, 2019
Report Date
December 18, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004781
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM¿S T:SLIM X2 USER GUIDE: ¿DO NOT USE ANY OTHER INSULIN WITH YOUR PUMP OTHER THAN U-100 HUMALOG OR NOVOLOG. ONLY HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE PUMP.¿ NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 250-397 MG/DL. REPORTEDLY, THE PUMP SUPPLIES WERE CHANGED TO ADDRESS THE ISSUE. ADDITIONALLY, CUSTOMER WAS USING ADMELOG INSULIN. TANDEM TECHNICAL SUPPORT EDUCATED CUSTOMER REGARDING CARTRIDGE/INSULIN LABELING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1293988 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096 00852162004781

Patients

Seq Age Sex Outcome Treatment
1 50 YR