FDA Adverse Event Malfunction Summary report: N

AFFINITI 70 - 795210

MDR report key: 9492206 · Received December 19, 2019

Report

Report Number
3019216-2019-00092
Event Type
Malfunction
Date Received
December 19, 2019
Report Date
December 12, 2019
Manufacturer
PHILIPS ULTRASOUND, INC
Product Code
IYN
UDI-DI
00884838056251
PMA / PMN Number
K160807
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

A PHILIPS FIELD SERVICE ENGINEER INSPECTED THE SUSPECT ULTRASOUND SYSTEM AT THE CUSTOMER SITE. EXAMINATION OF THE SYSTEM LOGS REVEALED CORRUPT DATA WITHIN THE SYSTEM SOFTWARE. UPGRADING THE ULTRASOUND SYSTEM TO THE LATEST SOFTWARE VERSION RESOLVED THIS ISSUE AND THE SYSTEM WAS RETURNED TO CLINICAL USE WITH NO ADDITIONAL ISSUES REPORTED POST SOFTWARE UPGRADE.

Description of Event or Problem · 1

A CUSTOMER REPORTED AN AFFINITI 70 ULTRASOUND SYSTEM CRASHED DURING A DIAGNOSTIC SCAN PRIOR TO A CARDIAC PROCEDURE. ANOTHER ULTRASOUND WAS USED FOR DIAGNOSTIC SCANNING AND THE IMAGING LIMITATION DID NOT AFFECT CLINICAL JUDGMENT OR PATIENT OUTCOME. THE PROCEDURE WAS COMPLETED SUCCESSFULLY AND THERE WAS NO INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1294676 AFFINITI 70 - 795210 SYSTEM, IMAGING, PULSED ECHO, ULTRASONIC IYN PHILIPS ULTRASOUND, INC 989605416151 US719F1762 00884838056251

Patients

Seq Age Sex Outcome Treatment
1