FDA Adverse Event Malfunction Summary report: N

IMMULITE 2000 XPI

MDR report key: 9461050 · Received December 12, 2019

Report

Report Number
2247117-2019-00104
Event Type
Malfunction
Date Received
December 12, 2019
Date of Event
September 26, 2019
Report Date
December 12, 2019
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
UDI-DI
00630414945422
PMA / PMN Number
K970227
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED SIEMENS CUSTOMER CARE CENTER (CCC) AND A CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED. CSE INSPECTED THE INSTRUMENT AND NOTICED AIR BUBBLES IN DUAL RESOLUTION DILUTOR (DRD) SYRINGES AND ORDERED NEW SYRINGE SEALS. CUSTOMER RAN PRECISION TESTING WITH A NEW PACK OF CALCITONIN REAGENT. CSE REPLACED UPPER AND LOWER SEALS IN BOTH SAMPLE AND REAGENT DRD SYRINGES. THE CAUSE OF THE EVENT WAS DUE TO SYRINGE SEALS MALFUNCTION. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT CALCITONIN PATIENT RESULTS WERE REPORTED USING AN IMMULITE 2000 XPI INSTRUMENT. THE INITIAL DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN(S) AND QUESTIONED. SID 0242962 WAS AUTO-DILUTED AND REPEATED ON THE SAME INSTRUMENT. SID 1463172 HAD RECOLLECTED SAMPLES AND WAS REPEAT TWICE ON THE SAME INSTRUMENT. PATIENT WITH SID 1463172 ALSO HAD A CATSCAN PERFORMED AS A RESULT OF THE INITIAL DISCORDANT RESULT. THE REPEATED RESULTS WERE REPORTED, AS THE CORRECT RESULTS, TO THE PHYSICIAN(S). THERE WERE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1256175 IMMULITE 2000 XPI IMMULITE 2000 XPI JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. IMMULITE 2000 XPI 00630414945422

Patients

Seq Age Sex Outcome Treatment
1