IFS
Report
- Report Number
- 3006695864-2019-00965
- Event Type
- Malfunction
- Date Received
- December 10, 2019
- Date of Event
- November 9, 2019
- Report Date
- November 5, 2020
- Manufacturer
- JOHNSON & JOHNSON SURGICAL VISION, INC.
- Product Code
- HNO
- UDI-DI
- 05050474547698
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- PHYSICIAN
Narratives
H4: ADDITIONAL: THE DEVICE MANUFACTURER DATE WAS PROVIDED AS 06/03/2008. H4 OF THIS FOLLOW UP HAS BEEN UPDATED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED. H3 OTHER TEXT : PLACEHOLDER.
THIS CORRECTION MDR IS BEING SUBMITTED TO ADDRESS INACCURATE INFORMATION IN SECTION F ON THE XML VERSION OF THE PREVIOUS SUBMISSION CAUSED BY A SOFTWARE GLITCH IN THE TRANSMISSION PROCESS. THE INTERNAL NON-CONFORMANCE NUMBERS FOR THIS SOFTWARE ISSUE ARE NR-0148919 AND CAPA-010215.
PHONE NUMBER: (B)(6). MANUFACTURING DATE REQUESTED BUT NOT AVAILABLE AT THE TIME OF THIS REQUEST. FIELD SERVICE SPECIALIST (FSS) VISITED THE ACCOUNT AND WAS NOT ABLE TO CONFIRM THE REPORTED ISSUE. HE PREVENTIVELY REPLACED POWER SUPPLY AC/DC (ALTERNATE/DIRECT CURRENT) SWITCHER AND ASSEMBLY POWER SUPPLY. A REVIEW OF RECORDS RELATED TO THE DEVICE INCLUDING LABELING, COMPLAINT TRENDING, AND RISK DOCUMENTATION WILL BE PERFORMED. UPON COMPLETION OF THIS REVIEW, IF THERE IS ANY FURTHER RELEVANT INFORMATION OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE FILED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED.
ACCOUNT REPORTED ERROR MESSAGE OCCURRED WHEN CREATING THE POCKET AREA OF THE INTRALASE FLAP.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1238627 | IFS | FEMTOSECOND LASER | HNO | JOHNSON & JOHNSON SURGICAL VISION, INC. | J20007J | 05050474547698 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |