FDA Adverse Event Malfunction Summary report: N

IFS

MDR report key: 9447792 · Received December 10, 2019

Report

Report Number
3006695864-2019-00965
Event Type
Malfunction
Date Received
December 10, 2019
Date of Event
November 9, 2019
Report Date
November 5, 2020
Manufacturer
JOHNSON & JOHNSON SURGICAL VISION, INC.
Product Code
HNO
UDI-DI
05050474547698
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 0

H4: ADDITIONAL: THE DEVICE MANUFACTURER DATE WAS PROVIDED AS 06/03/2008. H4 OF THIS FOLLOW UP HAS BEEN UPDATED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED. H3 OTHER TEXT : PLACEHOLDER.

Additional Manufacturer Narrative · 0

THIS CORRECTION MDR IS BEING SUBMITTED TO ADDRESS INACCURATE INFORMATION IN SECTION F ON THE XML VERSION OF THE PREVIOUS SUBMISSION CAUSED BY A SOFTWARE GLITCH IN THE TRANSMISSION PROCESS. THE INTERNAL NON-CONFORMANCE NUMBERS FOR THIS SOFTWARE ISSUE ARE NR-0148919 AND CAPA-010215.

Additional Manufacturer Narrative · 1

PHONE NUMBER: (B)(6). MANUFACTURING DATE REQUESTED BUT NOT AVAILABLE AT THE TIME OF THIS REQUEST. FIELD SERVICE SPECIALIST (FSS) VISITED THE ACCOUNT AND WAS NOT ABLE TO CONFIRM THE REPORTED ISSUE. HE PREVENTIVELY REPLACED POWER SUPPLY AC/DC (ALTERNATE/DIRECT CURRENT) SWITCHER AND ASSEMBLY POWER SUPPLY. A REVIEW OF RECORDS RELATED TO THE DEVICE INCLUDING LABELING, COMPLAINT TRENDING, AND RISK DOCUMENTATION WILL BE PERFORMED. UPON COMPLETION OF THIS REVIEW, IF THERE IS ANY FURTHER RELEVANT INFORMATION OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE FILED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED.

Description of Event or Problem · 1

ACCOUNT REPORTED ERROR MESSAGE OCCURRED WHEN CREATING THE POCKET AREA OF THE INTRALASE FLAP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1238627 IFS FEMTOSECOND LASER HNO JOHNSON & JOHNSON SURGICAL VISION, INC. J20007J 05050474547698

Patients

Seq Age Sex Outcome Treatment
1