FDA Adverse Event Malfunction Summary report: N

R SERIES DEFIBRILLATOR

MDR report key: 9438980 · Received December 9, 2019

Report

Report Number
1220908-2019-03763
Event Type
Malfunction
Date Received
December 9, 2019
Report Date
November 18, 2019
Manufacturer
ZOLL MEDICAL CORPORATION
Product Code
DRO
UDI-DI
00847946017521
PMA / PMN Number
K060559/P160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER'S REPORT OF "POOR PAD CONTACT" MESSAGE WAS OBSERVED DURING REVIEW OF THE DEVICE'S HISTORY LOG. THE DEVICE WAS PUT THROUGH EXTENSIVE TESTING WHICH INCLUDED BENCH HANDLING AND FULL FUNCTIONALITY TESTING WITHOUT DUPLICATING THE MALFUNCTION. THE ANALOG BOARD WAS REPLACED AS A PRECAUTION. ANALYSIS FOR REPORTS OF THIS TYPE HAS NOT IDENTIFIED AN INCREASE IN TREND. THE CUSTOMER'S REPORT OF UNIT SHUTTING OFF ON ITS OWN WAS NOT REPLICATED OR CONFIRMED. THE DEVICE WAS PUT THROUGH EXTENSIVE TESTING WHICH INCLUDED BENCH HANDLING, FUNCTIONALITY TESTING, INSPECTION OF THE DISPLAY, POWER TEST, AND POWER CONNECTION WITHOUT DUPLICATING THE MALFUNCTION. REVIEW OF THE DEVICE LOGS DID NOT FIND EVIDENCE TO SUPPORT THE REPORTED EVENT. NO TREND IS ASSOCIATED WITH REPORTS OF THIS TYPE. THE DEVICE WAS RECERTIFIED AND RETURNED TO THE CUSTOMER.

Additional Manufacturer Narrative · 1

ADDITIONAL PROCODE: MKJ. ZOLL MEDICAL CORPORATION HAS RECEIVED THE PRODUCT AND WILL BE PROVIDING A SUPPLEMENTAL REPORT WHEN OUR INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

COMPLAINANT ALLEGED THAT DURING BIOMED TESTING, THE DEVICE DISPLAYED A "POOR PAD CONTACT" MESSAGE AND INAPPROPRIATELY SHUT DOWN. COMPLAINANT INDICATED THAT THERE WAS NO PATIENT INVOLVEMENT IN THE REPORTED MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1232517 R SERIES DEFIBRILLATOR DEFIBRILLATOR/PACEMAKER DRO ZOLL MEDICAL CORPORATION R SERIES NA 00847946017521

Patients

Seq Age Sex Outcome Treatment
1