FDA Adverse Event Injury Summary report: N

SMART CHECK¿ BY ROHO®

MDR report key: 9419201 · Received December 5, 2019

Report

Report Number
1419507-2019-00008
Event Type
Injury
Date Received
December 5, 2019
Date of Event
November 5, 2019
Report Date
December 4, 2019
Manufacturer
ROHO, INC.
Product Code
JFC
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER ADVISES THAT THEY ARE CURRENTLY SEEING A WOUND CARE SPECIALIST FOR THEIR ALLEGED INJURY. THE CUSTOMER'S CONDITION IS IN THE PROCESS OF HEALING AND HAS NOT BEEN REPORTED AS WORSENING. BOTH THE SMART CHECK DEVICE AND THE CONCOMITANT CUSHION WERE RETURNED AND EVALUATED BY THE EXAMINING QUALITY ENGINEER. NO MANUFACTURING DEFECTS WERE FOUND WITH EITHER PRODUCT AND ALL TEST FOR FUNCTIONALITY WERE PASSED. THE CUSTOMER STATES THAT THEY ATTEMPTED TO UTILIZE THE DEVICE ACCORDING TO SPECIFICATIONS, BUT IT IS A PRODUCT THAT IS UNFAMILIAR TO THEM WHICH MAY HAVE CONTRIBUTED TO THE ERROR. ALTHOUGH AN ALLEGED INJURY HAS BEEN REPORTED, NO MEDICAL RECORDS HAVE BEEN SUBMITTED FOR CONFIRMATION. IF ADDITIONAL INFORMATION IS RECEIVED, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

PER CUSTOMER REPORT, "THIS ROHO SMART CHECK HAS TURNED A SMALL PRESSURE SORE TO A REAL PROBLEM. I CHECKED THE GAUGE DAILY, AND IT ALWAYS READ "GREEN" (WHICH IS OK), HOWEVER AT SOME POINT, I BOTTOMED OUT ON MY WHEELCHAIRS HARD SEAT BASE, EVEN THOUGH IT STILL READ "GREEN". I DID DO A PHYSICAL CLEARANCE TEST TO ENSURE I WAS NOT BOTTOMED OUT WHEN I FIRST BEGAN USING THIS CUSHION."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1214379 SMART CHECK¿ BY ROHO® SMART CHECK DEVICE JFC ROHO, INC. SMARTCHECK-01

Patients

Seq Age Sex Outcome Treatment
1 Other