FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 940908 · Received April 19, 2007

Report

Report Number
2954323-2007-05400
Event Type
Malfunction
Date Received
April 19, 2007
Date of Event
March 20, 2007
Report Date
April 19, 2007
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. THE PRODUCT HAS BEEN REQUESTED BACK FOR INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED.

Description of Event or Problem · 1

A CUSTOMER REPORTED THE UNIT OF MEASURE SETTING OF THEIR FREESTYLE METER CHANGED FROM MMOL/L TO MG/DL AND THEY WERE ALSO RECEIVING AN ERROR 4 MESSAGE AND BATTERY/BOOKLET ICON WHICH IS THE INDICATION THAT METER MAY HAVE EXHIBITED A MEMORY OVERWRITE MALFUNCTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC., USA NI 053170

Patients

Seq Age Sex Outcome Treatment
1 NO INFO