OMNIPOD INSULIN MANAGEMENT SYSTEM
Report
- Report Number
- 3004464228-2019-12291
- Event Type
- Malfunction
- Date Received
- November 27, 2019
- Date of Event
- September 28, 2019
- Report Date
- September 30, 2019
- Manufacturer
- INSULET CORPORATION
- Product Code
- LZG
- UDI-DI
- 20385081120033
- PMA / PMN Number
- K162296
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER
Narratives
THE RETURNED DEVICE WAS EVALUATED AND THE INVESTIGATION FOUND A HOLE IN THE EXPOSED PORTION OF THE SOFT CANNULA. WHEN THE DISTAL TIP WAS MANUALLY OCCLUDED, FLUID DIVERTED THROUGH THE HOLE. ALTHOUGH THE CANNULA WAS DAMAGED, THE TIMING AND CAUSE OF THE DAMAGE ARE UNKNOWN. THOUGH THE ROOT CAUSE WAS NOT SPECIFICALLY DETERMINED, DURING MANUFACTURING THERE IS A MINIMAL PROBABILITY OF A PROCESS PROBLEM OCCURRING. THIS IS MITIGATED BY EXTENSIVE IN-LINE AND FINAL PRODUCT QUALITY TESTING. ALL POD COMPLAINT RATES ARE MONITORED, TRENDED AND ESCALATED BASED ON INSULET CORPORATION PROCEDURAL REQUIREMENTS. NO FURTHER ACTION OR INVESTIGATION IS WARRANTED AT THIS TIME. LOT RELEASE RECORDS WERE REVIEWED AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. OMNIPOD INSULIN MANAGEMENT SYSTEM ¿ USER GUIDE: MODEL: UST400, 17845-5A-AW REV B 09/17. CHECKING YOUR BLOOD GLUCOSE: CHAPTER 4 / PAGE 36; WARNINGS: TEST RESULTS BELOW 70 MG/DL MEAN LOW BLOOD GLUCOSE (HYPOGLYCEMIA). TEST RESULTS GREATER THAN 250 MG/DL MEAN HIGH BLOOD GLUCOSE (HYPERGLYCEMIA). IF YOU GET RESULTS BELOW 70 MG/DL OR ABOVE 250 MG/DL, BUT DO NOT HAVE SYMPTOMS OF HYPOGLYCEMIA OR HYPERGLYCEMIA (SEE "LIVING WITH DIABETES" ON PAGE 115), REPEAT THE TEST. IF YOU HAVE SYMPTOMS OR CONTINUE TO GET RESULTS THAT FALL BELOW 70 MG/DL OR ABOVE 250 MG/DL, FOLLOW THE TREATMENT ADVICE OF YOUR HEALTHCARE PROVIDER.
THE PATIENT REPORTS WHILE WEARING THE POD BETWEEN 4 AND 24 HOURS ON THE LEG HER BLOOD GLUCOSE (BG) LEVEL WAS READING AT 269 MG/L. AS TREATMENT, THE PATIENT WENT FOR A WALK, APPLIED A NEW POD AND ALSO LOWERED HER USUAL CARBOHYDRATE INTAKE. THE PATIENT'S BLOOD GLUCOSE HISTORY ARE AS FOLLOWS: TIME: 28 SEPTEMBER BG(MG/DL): 89; 121, 167; 29 SEPTEMBER 8:30 PM, 244; 9:00 PM, 268; 9:50 PM, 269; 30 SEPTEMBER 7.38, 127.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1179378 | OMNIPOD INSULIN MANAGEMENT SYSTEM | PUMP, INFUSION, INSULIN | LZG | INSULET CORPORATION | 19191 | L44533 | 20385081120033 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 61 YR |