FDA Adverse Event Malfunction Summary report: N

VITROS 250 CHEMISTRY SYSTEM

MDR report key: 938063 · Received April 13, 2007

Report

Report Number
1319681-2007-00089
Event Type
Malfunction
Date Received
April 13, 2007
Date of Event
March 18, 2007
Report Date
March 18, 2007
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: INVESTIGATION INTO THIS EVENT DETERMINED THAT THE CUSTOMER WAS NOT ADEQUATELY CLEANING THE TIP LOCATOR WHILE PERFORMING ROUTINE MAINTENANCE, ALLOWING SALT BUILD-UP IN THE REFERENCE METERING PORT. THE FIELD ENGINEER CLEANED THE BUILD-UP AND PERFORMED RELATED ADJUSTMENTS. QC RESULTS FOLLOWING SERVICE WERE ACCEPTABLE. THE ROOT CAUSE OF THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER OBSERVED POSITIVELY BIASED K+ QC RESULTS ON THE 250 ANALYZER. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. NO PATIENT SAMPLE WERE BEING TESTED, AND THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 250 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 *