FDA Adverse Event
Malfunction
Summary report: N
GENULTIMATE!
MDR report key: 9372443
·
Received November 25, 2019
Report
- Report Number
- 3008282042-2019-00005
- Event Type
- Malfunction
- Date Received
- November 25, 2019
- Date of Event
- April 9, 2018
- Report Date
- November 22, 2019
- Manufacturer
- PHARMA TECH SOLUTIONS, INC.
- Product Code
- NBW
- UDI-DI
- 00868906000100
- PMA / PMN Number
- K103542
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- 003
Narratives
Description of Event or Problem · 1
A CUSTOMER COMPLAINT PROMPTED AN INVESTIGATION BY OUR COMPANY INTO POTENTIAL PRODUCT MALFUNCTION. WE RAN 10 CONTROL TESTS ON THE CUSTOMER'S PRODUCT USING ONE TOUCH ULTRA CONTROL SOLUTION AND A ONE TOUCH ULTRA 2 METER. WE THEN CALCULATED THE MEAN OF THOSE RESULTS AND FOUND THEM TO BE OUT OF RANGE. WE THEN HAD RETAINS FROM THE SAME LOT OF PRODUCT TESTED BY A 3RD-PARTY (INITIAL REPORTER) AT A LOW GLUCOSE LEVEL AND A HIGH GLUCOSE LEVEL. THE STRIP READINGS WERE COMPARED TO THE GLUCOSE LEVELS, WHICH WERE MEASURED USING A YSI 2300 STAT PLUS GLUCOSE ANALYZER. BY THIS METHOD, IT WAS DETERMINED THAT THE RETAIN SAMPLE PRODUCT WAS GIVING FALSELY HIGH RESULTS AT BOTH THE LOW AND HIGH GLUCOSE LEVELS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1163465 | GENULTIMATE! | BLOOD GLUCOSE TEST STRIPS | NBW | PHARMA TECH SOLUTIONS, INC. | AF091 | 00868906000100 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |