FDA Adverse Event
Malfunction
Summary report: N
GENULTIMATE!
MDR report key: 9372430
·
Received November 25, 2019
Report
- Report Number
- 3008282042-2019-00001
- Event Type
- Malfunction
- Date Received
- November 25, 2019
- Date of Event
- September 15, 2017
- Report Date
- November 22, 2019
- Manufacturer
- PHARMA TECH SOLUTIONS, INC.
- Product Code
- NBW
- UDI-DI
- 00868906000100
- PMA / PMN Number
- K103542
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- 003
Narratives
Description of Event or Problem · 1
A CUSTOMER COMPLAINT PROMPTED AN INVESTIGATION BY OUR COMPANY INTO A POTENTIAL PRODUCT MALFUNCTION. WE HAD THE CUSTOMER'S PRODUCT TESTED BY A 3RD-PARTY (INITIAL REPORTER) WITH WHOLE BLOOD AT A LOW GLUCOSE LEVEL AND A HIGH GLUCOSE LEVEL. THE STRIP READINGS WERE COMPARED TO THE GLUCOSE LEVELS, WHICH WERE MEASURED USING A YSI 2300 STAT PLUS GLUCOSE ANALYZER. BY THIS METHOD, IT WAS DETERMINED THAT THE CUSTOMER'S PRODUCT WAS GIVING FALSELY HIGH RESULTS AT THE LOW GLUCOSE LEVEL, WHILE THE HIGH GLUCOSE LEVEL RESULTS WERE WITHIN ACCEPTABLE LIMITS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1166964 | GENULTIMATE! | BLOOD GLUCOSE TEST STRIPS | NBW | PHARMA TECH SOLUTIONS, INC. | 6014A | 00868906000100 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |