FDA Adverse Event
Malfunction
Summary report: N
GENULTIMATE!
MDR report key: 9372429
·
Received November 25, 2019
Report
- Report Number
- 3008282042-2019-00006
- Event Type
- Malfunction
- Date Received
- November 25, 2019
- Date of Event
- September 4, 2018
- Report Date
- November 22, 2019
- Manufacturer
- PHARMA TECH SOLUTIONS, INC.
- Product Code
- NBW
- UDI-DI
- 00868906000100
- PMA / PMN Number
- K103542
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- 003
Narratives
Description of Event or Problem · 1
A CUSTOMER COMPLAINT PROMPTED AN INVESTIGATION BY OUR COMPANY INTO POTENTIAL PRODUCT MALFUNCTION. WE HAD THE CUSTOMER'S PRODUCT TESTED BY A 3RD-PARTY (INITIAL REPORTER) AT A LOW GLUCOSE LEVEL AND A HIGH GLUCOSE LEVEL. THE STRIP READINGS WERE COMPARED TO THE GLUCOSE LEVELS, WHICH WERE MEASURED USING A YSI 2300 STAT PLUS GLUCOSE ANALYZER. BY THIS METHOD, IT WAS DETERMINED THAT THE CUSTOMER'S PRODUCT WAS GIVING FALSELY HIGH RESULTS AT BOTH THE LOW AND HIGH GLUCOSE LEVELS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1168320 | GENULTIMATE! | BLOOD GLUCOSE TEST STRIPS | NBW | PHARMA TECH SOLUTIONS, INC. | 7025A | 00868906000100 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |