FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9351216 · Received November 20, 2019

Report

Report Number
3013756811-2019-85781
Event Type
Malfunction
Date Received
November 20, 2019
Date of Event
November 2, 2019
Report Date
November 20, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM USER GUIDE: "ONLY USE HUMALOG® OR NOVOLOG® U-100 INSULIN, AS ANY LESSER OR GREATER CONCENTRATION CAN RESULT IN SERIOUS HEALTH CONSEQUENCES." NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CARTRIDGE WAS "CLOGGED." REPORTEDLY THE CUSTOMER WAS USING FIASP INSULIN. TANDEM TECHNICAL SUPPORT INFORMED CUSTOMER ABOUT INSULIN LABELING. THE CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 200-279 MG/DL AND NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1141908 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 72 YR