FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS VANC REAGENT PACK

MDR report key: 934579 · Received April 12, 2007

Report

Report Number
1319808-2007-00084
Event Type
Malfunction
Date Received
April 12, 2007
Date of Event
March 13, 2007
Report Date
March 14, 2007
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
LEH
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: INVESTIGATION INTO THIS EVENT FOUND THAT THE REAGENT PACKS AND CALIBRATOR FLUIDS WERE FROZEN DUE TO A MALFUNCTIONING REFRIGERATOR. THE CUSTOMER OBTAINED FRESH REAGENTS AND FOLLOWING RECALIBRATION, QC RESULTS WERE ACCEPTABLE. THE ROOT CAUSE OF THE EVENT IS USER ERROR; THE CUSTOMER WAS NOT FOLLOWING OCD RECOMMENDED PROTOCOL FOR STORAGE CONDITIONS FOR THE VITROS REAGENT PACKS AND CALIBRATOR FLUIDS.

Description of Event or Problem · 1

A CUSTOMER OBSERVED A NEGATIVELY BIASED VANC QC AND PATIENT RESULTS ON THE VITROS 5, 1 FS ANALYZER. ONE BIASED RESULT WAS REPORTED. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS VANC REAGENT PACK IN VITRO DIAGNOSTIC LEH ORTHO-CLINICAL DIAGNOSTICS NA 1514-06-7094

Patients

Seq Age Sex Outcome Treatment
1 *