FDA Adverse Event Malfunction Summary report: N

HANDPIECE, ELECTRIC DERMATOME

MDR report key: 9328731 · Received November 15, 2019

Report

Report Number
0001526350-2019-01021
Event Type
Malfunction
Date Received
November 15, 2019
Date of Event
September 17, 2019
Report Date
November 15, 2019
Manufacturer
ZIMMER SURGICAL, INC.
Product Code
GFD
PMA / PMN Number
EXEMPT
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT HAS BEEN RECORDED BY ZIMMER BIOMET UNDER (B)(4). THE DEVICE HISTORY RECORD (DHR) REVIEW NOTED NO RELATED NON-CONFORMANCES, REQUESTS FOR DEVIATION, CHANGE NOTICES OR ANY OTHER ISSUES WITH MANUFACTURING OR WITH THE DEVICE. THE DHR REVIEW ALSO FOUND THAT ALL VERIFICATIONS, INSPECTIONS AND TESTS WERE SUCCESSFULLY COMPLETED. PRODUCT REVIEW OF THE ELECTRIC DERMATOME ON (B)(6) 2019 REVEALED THAT THE POWER CORD WAS DAMAGED AND THE MOTOR WAS RUNNING ERRATICALLY. THE CALIBRATION WAS OUT OF SPECIFICATIONS AT THE ZERO SETTING ONLY AND THE CONTROL BAR WAS IN THE CORRECT POSITION. THE CUSTOMER DID NOT RETURN A POWER SUPPLY FOR EVALUATION. REPAIR OF THE ELECTRIC DERMATOME WAS PERFORMED BY ZIMMER BIOMET SURGICAL ON (B)(6) 2019 WHICH INCLUDED REPLACEMENT OF THE SEAL/STRAIN RELIEF, O-RING, END CAP, PLUG HARNESS ASSEMBLY, SWITCH, MOTOR, SEMI-CIRCLE BEARINGS, VESPEL BEARINGS, RECIPROCATING ARM, NEEDLE BEARING, BALL BEARINGS, AND SPRING SEAL. ELECTRIC DERMATOME, SERIAL NUMBER (B)(4), WAS THEN TESTED AND FUNCTIONED PROPERLY. IT WAS REPAIRED, INSPECTED AND TESTED. WHILE THE RETURNED PRODUCT INVESTIGATION CONFIRMED THAT THE ELECTRIC DERMATOME HAD A DAMAGED POWER CORD, IT CANNOT BE DETERMINED FROM THE INFORMATION PROVIDED WHAT ACTUALLY CAUSED THE REPORTED EVENT. THEREFORE, BASED ON THE INFORMATION PROVIDED, A SPECIFIC ROOT CAUSE OF THE REPORTED EVENT CANNOT BE DETERMINED. THE DEVICE WAS NOTED TO BE FUNCTIONING AS INTENDED AFTER THE SEAL/STRAIN RELIEF, O-RING, END CAP, PLUG HARNESS ASSEMBLY, SWITCH, MOTOR, SEMI-CIRCLE BEARINGS, VESPEL BEARINGS, RECIPROCATING ARM, NEEDLE BEARING, BALL BEARINGS, AND SPRING SEAL WERE REPLACED. THE INVESTIGATION WAS BASED ON THE INFORMATION THAT WAS PROVIDED INITIALLY AND ANY INFORMATION THAT WAS OBTAINED THROUGHOUT THE FOLLOW-UP PROCESS.

Description of Event or Problem · 1

DURING TESTING, IT WAS REPORTED THAT THE CORD ON THE HANDPIECE IS DAMAGED. DURING INVESTIGATION, IT WAS DISCOVERED THAT THE MOTOR WAS ALSO RUNNING ERRATICALLY. NO ADVERSE EVENTS WERE REPORTED AS A RESULT OF THIS MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1124387 HANDPIECE, ELECTRIC DERMATOME DERMATOME GFD ZIMMER SURGICAL, INC. 62904088

Patients

Seq Age Sex Outcome Treatment
1