FDA Adverse Event Death Summary report: N

INTELLIVUE INFORMATION CENTER

MDR report key: 9324076 · Received November 14, 2019

Report

Report Number
1218950-2019-08665
Event Type
Death
Date Received
November 14, 2019
Date of Event
November 4, 2019
Report Date
November 7, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K081983
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

A PHILIPS FIELD SERVICE ENGINEER (FSE) WENT TO THE CUSTOMER SITE. THE FSE SPOKE TO THE CUSTOMER AND CONFIRMED THAT THE CUSTOMER HAD THE ALARMS CONFIGURED TO BE YELLOW, AND THEY WANTED THEM TO NOW BE RED. THERE WAS NO DELAY IN TREATMENT OF THE PATIENT. THE CUSTOMER DOES NOT FEEL THAT ALARMS WERE NOT ADDRESSED APPROPRIATELY, AS CONFIGURED. THE FSE WAS NOT ABLE TO CHANGE THE ALARM CONFIGURATION. THE R AND T PVC YELLOW ARRHYTHMIA ALARMS PRIORITY CANNOT BE CHANGED. THIS INFORMATION WAS PROVIDED TO THE CUSTOMER. THERE HAVE BEEN NO SUBSEQUENT CALLS LOGGED FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME. THERE WAS NO PRODUCT MALFUNCTION. THE DEVICE ALARMED APPROPRIATELY.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THE PVC R-SU-T ALARM IS YELLOW. ONE PATIENT HAD VARIOUS PVC R SUT ALARMS AND A PACEMAKER ALARM; ALL ALARMS WERE HANDLED. THE PATIENT THEN DIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1116456 INTELLIVUE INFORMATION CENTER CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS M3150

Patients

Seq Age Sex Outcome Treatment
1 75 YR Death