FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9316792 · Received November 13, 2019

Report

Report Number
3013756811-2019-82076
Event Type
Malfunction
Date Received
November 13, 2019
Date of Event
November 7, 2019
Report Date
November 13, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM'S PUMP USER GUIDE, "DO NOT DELIVER A BOLUS UNTIL YOU HAVE REVIEWED THE CALCULATED BOLUS AMOUNT ON THE PUMP DISPLAY. IF YOU DOSE AN INSULIN AMOUNT THAT IS TOO HIGH OR TOO LOW, THIS COULD CAUSE VERY HIGH OR VERY LOW BLOOD GLUCOSE. YOU CAN ALWAYS ADJUST THE INSULIN UNITS UP OR DOWN BEFORE YOU DECIDE TO DELIVER YOUR BOLUS." NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THE CUSTOMER ACCIDENTALLY ENTERED VALUES INTO THE CARBOHYDRATES FIELD INSTEAD OF THE BLOOD GLUCOSE FIELD OF THE BOLUS MENU. CUSTOMER¿S BLOOD GLUCOSE RANGED BETWEEN 150-223 MG/DL. CUSTOMER CONSUMED CARBOHYDRATES TO ENSURE BLOOD GLUCOSE STAYED WITHIN RANGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1109897 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 48 YR