FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9316656 · Received November 13, 2019

Report

Report Number
3013756811-2019-79311
Event Type
Malfunction
Date Received
November 13, 2019
Date of Event
September 21, 2019
Report Date
November 13, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007288
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE WAKE BUTTON WAS INTERMITTENTLY DELAYED IN RESPONDING TO PRESSES AND MULTIPLE PRESSES IN VARIOUS DIRECTIONS WERE NECESSARY FOR DISPLAY TO ACTIVATE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 100-220 MG/DL. THE CUSTOMER APPLIED MORE PRESSURE TO THE WAKE BUTTON TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1108579 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007288

Patients

Seq Age Sex Outcome Treatment
1 59 YR