FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9311165 · Received November 12, 2019

Report

Report Number
3013756811-2019-80159
Event Type
Malfunction
Date Received
November 12, 2019
Date of Event
October 28, 2019
Report Date
November 12, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE AFTER FILLING THE CARTRIDGE WITH 250 UNITS. ADDITIONALLY, IT WAS REPORTED THAT A OCCLUSION ALARM OCCURRED. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 110-255 MG/DL. REPORTEDLY, THE CUSTOMER RELOADED THE CARTRIDGE AND CHANGED INFUSION SET TO RESOLVE THE ISSUES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1106709 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 49 YR