FDA Adverse Event Injury Summary report: N

BIPOLAR INSERT CEV634-1A 350MM MOUIEL

MDR report key: 9310219 · Received November 12, 2019

Report

Report Number
2523190-2019-00136
Event Type
Injury
Date Received
November 12, 2019
Report Date
October 22, 2019
Manufacturer
INTEGRA MICROFRANCE S.A.S.
Product Code
GEI
PMA / PMN Number
K993655
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

RECEIVED ADDITIONAL INFORMATION ON 12NOV2019 AND 28NOV2019 THAT STATED THERE WAS SPUTTERING AND SMOKE, BUT NO FLAME. THE USER HAD A SUPERFICIAL BURN INJURY DURING THE UROLOGY PROCEDURE AND IT IS UNKNOWN HOW THE INJURY WAS TREATED. THERE WAS NO MEDICAL INTERVENTION REQUIRED AND A SURGICAL DELAY (UNSPECIFIED TIME) WAS REPORTED TO CHANGE THE DEVICE. THE DEVICE WAS RETURNED FOR EVALUATION. THE EVALUATION VERIFIED THE COMPLAINT AS VALID. THE DEVICE HISTORY RECORD FOR LOT NO. 3897456 REVIEWED AND NO ANOMALIES THAT COULD BE ASSOCIATED WITH THE COMPLAINT WERE OBSERVED. THE DEVICE DOESN'T PASS THE ELECTRICAL TEST. THE COATING IS DAMAGED. THERE ARE BLACK STAINS ON THE JAWS. THERE IS A SHORT CIRCUIT IN THE DEVICE AND THERE IS CHARRING ON THE JAWS PROBABLY BECAUSE THE SURGEON USES A TOO IMPORTANT VOLTAGE. MOREOVER, THE PLASTIC PART OF THE RECEIVED HANDLE IS BURNT. BETWEEN 05NOV2019 AND 30JUN2020, APPROXIMATELY 2,200 MDRS SUBMITTED ELECTRONICALLY BY INTEGRA LIFESCIENCES VIA TRACKWISE, INTEGRA'S COMPLAINT HANDLING SYSTEM, WERE NOT RECEIVED BY CDRH DUE TO A COMPUTER SYSTEM ISSUE. WITHIN THIS TIME PERIOD, AN ERROR WITH INTEGRA'S MIDDLEWARE, WHICH FACILITATES COMMUNICATIONS BETWEEN TRACKWISE AND THE FDA SYSTEM, CAUSED THE COMPLAINT RECORDS TO CLOSE AND INDICATE WE HAD RECEIVED AN ACKNOWLEDGEMENT 3 FROM THE FDA WHEN WE HAD NOT. INTEGRA INTERPRETED THE ACKNOWLEDGEMENT AS A SUCCESSFUL SUBMISSION; HOWEVER, SUBSEQUENT INVESTIGATION REVEALED THE ACKNOWLEDGEMENT 3 RECEIVED WAS FROM OUR MIDDLEWARE AND NOT FROM THE FDA (THESE ACKNOWLEDGEMENTS HAVE BEEN RETAINED AS PART OF THE DOCUMENTATION OF THE MDR). THE MALFUNCTION WAS RELATED TO THE RELOCATION OF THE TRACKWISE APPLICATION TO A NEW DATA CENTER DURING THE TRANSITION OF INTEGRA'S CORPORATE HEADQUARTERS FROM PLAINSBORO, NJ TO PRINCETON, NJ. PREVIOUSLY, INTEGRA HAD BEEN SUCCESSFULLY RECEIVING ACKNOWLEDGEMENTS 1, 2, AND 3 FROM THE FDA, AND OUR RECORDS REFLECT THESE ACKNOWLEDGEMENTS, INCLUDING THE DATE AND TIME STAMPS. CAPA (B)(4) AND NC 20-011 HAVE BEEN OPENED BY INTEGRA TO FURTHER INVESTIGATE THE NONCONFORMANCE AND DEVELOP A CORRECTIVE ACTION PLAN. THE MIDDLEWARE ERROR HAS BEEN CORRECTED, AND INTEGRA HAS FILED MDRS SINCE THE CORRECTION AND VERIFIED THAT THE APPROPRIATE ACKNOWLEDGEMENTS HAVE BEEN RECEIVED FROM THE FDA. INTEGRA IS RESUBMITTING ALL IMPACTED MDR REPORTS FOR THE TIME PERIOD 05NOV2019 THROUGH 30JUN2020. INTEGRA LIFESCIENCES CONTACTED (B)(6) , DIRECTOR OF REGULATORY PROGRAMS, OFFICE OF PRODUCT EVALUATION AND QUALITY AND (B)(6) , ASSISTANT DIRECTOR, MDR TEAM, OFFICE OF PRODUCT EVALUATION AND QUALITY ON JULY 8-9, 2020 TO REPORT THESE ISSUES REGARDING MDR REPORTS.

Description of Event or Problem · 0

N/A.

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO THE MANUFACTURER FOR ANALYSIS. THE PLANT INVESTIGATION IS IN PROGRESS AND A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION. LINKED TO MFG REPORT NUMBERS:2523190-2019-00134 AND 2523190-2019-00135.

Description of Event or Problem · 1

3 OF 3 REPORTS. A CUSTOMER REPORTED THAT A CEV634-1A BIPOLAR INSERT 350MM MOUIEL WAS NOT WORKING, SPUTTERING AND SMOKING. THERE WAS PATIENT CONTACT HOWEVER, IT IS UNKNOWN IF THERE WAS ANY PATIENT INJURY/DEATH. AN UNSPECIFIC INCREASE IN SURGICAL TIME WAS REPORTED. REQUEST FOR ADDITIONAL INFORMATION HAS BEEN SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1107568 BIPOLAR INSERT CEV634-1A 350MM MOUIEL PFM16 GEI INTEGRA MICROFRANCE S.A.S. 3897456

Patients

Seq Age Sex Outcome Treatment
1 CEV669B, HANDLE.| CEV6795B, TUBE.