FDA Adverse Event Malfunction Summary report: N

PHILIPS M2736A AVALON U/S TRANSDUCER

MDR report key: 9301458 · Received November 8, 2019

Report

Report Number
3007409280-2019-00080
Event Type
Malfunction
Date Received
November 8, 2019
Report Date
October 15, 2019
Manufacturer
PHILIPS MEDIZIN SYSTEME BOEBLINGEN GMBH
Product Code
HGM
PMA / PMN Number
K140535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINT DEVICE WAS RETURNED. DEVICE EVALUATION IDENTIFIED THAT THE ULTRASOUND TRANSDUCER ELECTRICAL CHECK FAILED CONFIRMING THE REPORTED EVENT. THERE WERE THREE LOOSE PIEZOELECTRIC CRYSTALS WERE TIGHTENED. THE PARAMETER TESTS WERE PERFORMED AND ALL PASSED. A DEFINITIVE ROOT CAUSE FOR THE LOW SOUNDING CRYSTALS COULD NOT BE DETERMINED. THIS TYPE OF EVENT WILL CONTINUE TO BE MONITORED. SUBSEQUENT TO THE INITIAL MDR, ADDITIONAL REVIEW OF THE HHE-2019-01 AND HHE-2019-02 ASSESSMENTS HAVE BEEN CONDUCTED. THE HEALTH CARE PROFESSIONAL HAS CONCLUDED ALL FETAL TRANSDUCER PRODUCTS IN RELATION TO THE RESULTED RECALL FOR BOTH HHE'S PROVIDED, DO NOT QUALIFY AS REPORTABLE INCIDENCES; THEREFORE, THIS MALFUNCTION SHOULD NOT HAVE BEEN SUBMITTED.

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED. THE INVESTIGATION IS NOT YET COMPLETE; HOWEVER, INCOMING VISUAL INSPECTION FOUND THAT THE KNOB WAS MISSING. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE DEVICE EVALUATION.

Description of Event or Problem · 1

REPORTEDLY, POST REPAIR, THE CUSTOMER REPORTED A ISSUE WITH THE CRYSTALS. THERE WAS NO REPORT OF PATIENT INVOLVEMENT. NO ADDITIONAL INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1091488 PHILIPS M2736A AVALON U/S TRANSDUCER TRANSDUCER HGM PHILIPS MEDIZIN SYSTEME BOEBLINGEN GMBH FFPH5505

Patients

Seq Age Sex Outcome Treatment
1