FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS PHYT SLIDES

MDR report key: 928293 · Received October 17, 2007

Report

Report Number
1319809-2007-00310
Event Type
Malfunction
Date Received
October 17, 2007
Date of Event
September 17, 2007
Report Date
September 18, 2007
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
DIP
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT FOUND THAT THE PRECISION OF THE SYSTEM WITH THIS ASSAY DID NOT PERFORM AS EXPECTED. AN OCD FIELD ENGINEER VERIFIED THAT THE ANALYZER WAS OPERATING WITHIN EXPECTED TOLERANCES. IT WAS DETERMINED THAT THE OPERATOR STORED THE PRODUCT IN A FREEZER WHICH COULD EXCEED THE STORAGE CONDITIONS INDICATED IN THE ASSAY INSTRUCTIONS FOR USE. AN ALTERNATE SLIDE LOT PERFORMED WITHIN EXPECTATIONS. THE MOST LIKELY ROOT CAUSE OF THE IMPRECISE RESULTS IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER OBSERVED IMPRECISE VITROS PHYT SLIDE QC FLUID RESULTS ON THE VITROS 350 ANALYZER. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WERE NO PATIENT RESULTS REPORTED AND THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTH CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS PHYT SLIDES IN VITRO DIAGNOSTIC DIP ORTHO-CLINICAL DIAGNOSTICS NA 2632-0087-6040

Patients

Seq Age Sex Outcome Treatment
1 YR