FDA Adverse Event Malfunction Summary report: N

BD ULTRA FINE¿ PEN NEEDLES

MDR report key: 9273788 · Received November 4, 2019

Report

Report Number
9616656-2019-01068
Event Type
Malfunction
Date Received
November 4, 2019
Date of Event
October 21, 2019
Report Date
October 22, 2019
Manufacturer
BECTON DICKINSON AND CO.
Product Code
FMI
UDI-DI
10885403928659
PMA / PMN Number
K162516
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: LEVEL B INVESTIGATION - COMPLAINT EVALUATION / COMPLAINT HISTORY CHECK FOR THE EVENT(S) THAT OCCURRED. SEVERITY: S_2__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 6TH RELATED COMPLAINT FOR NEEDLE CLOG ON LOT # 9071866. INVESTIGATION SUMMARY: NO SAMPLES (INCLUDING PHOTOS) WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCE'S WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. INVESTIGATION CONCLUSION: AS NO SAMPLES AND/OR PHOTO(S) WERE RECEIVED THE INVESTIGATION CONCLUDED: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED AS NO SAMPLES OR PHOTOS WERE RETURNED. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT MEDICATION WOULD NOT COME OUT WHILE USING BD ULTRA FINE¿ PEN NEEDLES ON 3 OCCASIONS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO. 320122 BATCH NO. 9071866. IT WAS REPORTED THAT NOTHING COMES OUT OF NEEDLE DURING INJECTION. ADVISED CONSUMER TO SAVE THE SAMPLE IF RE-OCCURS, HE USES THE NEW NEEDLE EACH TIME OF HIS INJECTION. HE VISUALLY TESTS THE NEEDLE TO SEE IF IT IS STRAIGHT. HE FIRMLY ATTACHES THE NEEDLE ON TO THE PEN. HE DOES NOT DO THE PRIMING. LANCET PEOPLE HAD HIM DO THE PRIMING TODAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1065413 BD ULTRA FINE¿ PEN NEEDLES HYPODERMIC SINGLE LUMEN NEEDLE FMI BECTON DICKINSON AND CO. 9071866 10885403928659

Patients

Seq Age Sex Outcome Treatment
1 Other