FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 927161 · Received October 15, 2007

Report

Report Number
1644487-2007-01620
Event Type
Malfunction
Date Received
October 15, 2007
Date of Event
September 1, 2007
Report Date
September 27, 2007
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

H.6. DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

REPORTER INDICATED THAT A VNS PROGRAMMING SYSTEM WOULD NOT COMMUNICATE WITH PATIENTS' GENERATORS. TROUBLESHOOTING WAS PERFORMED ON THE SYSTEM AND THE DELL HHD SERIAL CONNECTION WAS FOUND TO BE LOOSE AND WHEN MANIPULATED, COMMUNICATION WAS SUCCESSFUL. THE HHD, SERIAL ADAPTER CABLE, AND FLASHCARD WERE RETURNED AND ANALYSIS WAS PERFORMED. NO ANOMALIES WERE FOUND WITH THE SERIAL ADAPTER OR FLASHCARD AS THEY WERE PERFORMED ACCORDING TO SPECIFICATIONS. DURING ANALYSIS OF THE HHD, IT WAS IDENTIFIED THAT THE HHD HAD COMMUNICATION DIFFICULTIES. THE CAUSE FOR THE COMMUNICATION DIFFICULTIES WAS ASSOCIATED WITH A BENT PIN IN THE HHD SERIAL CONNECTOR. AFTER THE PIN WAS STRAIGHTENED, NO FURTHER ANOMALIES ASSOCIATED WITH THE HANDHELD PERFORMANCE WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE NONE LYJ CYBERONICS, INC. MODEL 250 521391

Patients

Seq Age Sex Outcome Treatment
1 YR