FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 9221035 · Received October 22, 2019

Report

Report Number
3013756811-2019-68715
Event Type
Malfunction
Date Received
October 22, 2019
Date of Event
August 29, 2019
Report Date
October 22, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM¿S CARTRIDGE INSTRUCTIONS FOR USE: "REPLACE THE CARTRIDGE EVERY 48 HOURS IF USING HUMALOG; EVERY 72 HOURS IF USING NOVOLOG." NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 180-350 MG/DL. REPORTEDLY, CUSTOMER CHANGED THE PUMP SUPPLIES OR SIMPLY CLEARED THE ALARM AND RESUMED INSULIN DELIVERY TO ADDRESS THE ISSUE. REPORTEDLY, THE PUMP SUPPLIES WERE IN USE FOR OVER 7 DAYS WITH NOVOLOG INSULIN. TANDEM TECHNICAL SUPPORT EDUCATED CUSTOMER REGARDING CARTRIDGE/INSULIN LABELING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1013633 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 33 YR