NUERA
Report
- Report Number
- 1720381-2019-00011
- Event Type
- Injury
- Date Received
- October 22, 2019
- Date of Event
- September 28, 2019
- Report Date
- October 22, 2019
- Manufacturer
- BIOS SRL
- Product Code
- PBX
- Adverse Event
- Yes
- Report Source
- Distributor report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
LUMENIS INVESTIGATED THE REPORTED EVENT BY CONTACTING THE USER FACILITY DIRECTLY. PATIENT TREATMENT SETTINGS, PATIENT INFORMATION WAS PARTLY PROVIDED BY THE USER FACILITY. ACCORDING TO THE INCIDENT FORM, A (B)(6) YEAR OLD FEMALE PATIENT WAS TREATED ON THE ABDOMEN WHEN DURING THE TREATMENT THE PATIENT FELT THAT THE HANDPIECE 'SHOCKED' HER AND IMMEDIATELY A LOCALIZED BLISTER DEVELOPED IN THE TREATMENT AREA. THE PATIENT WAS ADVISED TO KEEP 'LASERCYN' GEL APPLIED OVER THE AFFECTED AREA. ACCORDING TO THE INCIDENT FORM, AS OF (B)(6) 2019 THE AFFECTED AREA HAS HEALED. ACCORDING TO A SERVICE CUSTOMER SUPPORT MANAGER, A LUMENIS CLINICAL SPECIALIST CONTACTED THE FACILITY ON (B)(6) 2019 AND SPOKE TO THE CUSTOMER. THE SERVICE HAS SUSPECTED THAT THIS WAS THE RESULT OF 'USER ERROR' WITH NO ALLEGATION OF SYSTEM PERFORMANCE ISSUES. NO SERVICE WAS REQUIRED ON THE DEVICE. MALFUNCTION IS NOT THE SUSPECTED CAUSE OF THE ADVERSE EVENT. SINCE THE DISCUSSION OF THE PROTOCOL BY THE CLINICAL SPECIALIST WITH THE CUSTOMER ON (B)(6) 2019, LUMENIS HAS NOT RECEIVED ANY NEW REPORT OR COMPLAINT ON THIS SYSTEM.. WHILE THE INFORMATION RECEIVED TO DATE DOES NOT CONFIRM THAT A SERIOUS INJURY OCCURRED, BECAUSE OF THE LACK OF INFORMATION THE COMPANY IS REPORTING THE EVENT IN AN ABUNDANCE OF CAUTION. LUMENIS IS NOT THE MANUFACTURER OF THE NUERA DEVICE WHICH WAS USED DURING THIS PROCEDURE, LUMENIS HAS FORWARDED THE INFORMATION OF THIS EVENT TO THE LEGAL MANUFACTURER, BIOS S.R.L.
A USER FACILITY REPORTED THAT ONE (1) PATIENT SUSTAINED BLISTERS TO CHIN FOLLOWING TREATMENT WITH BIOS NUERA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1014965 | NUERA | FAMILY OF RADIOFREQUENCY SYSTEM (BIOREVITAL RF MED, THERMISMOOTH 250) | PBX | BIOS SRL | NUERA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 36 YR | Other |