FDA Adverse Event Malfunction Summary report: N

CLINITEK STATUS+

MDR report key: 9214371 · Received October 21, 2019

Report

Report Number
3002637618-2019-00112
Event Type
Malfunction
Date Received
October 21, 2019
Date of Event
September 25, 2019
Report Date
December 9, 2019
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JHI
PMA / PMN Number
K091216
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 0

CORRECTION: CHANGED PRODUCT CODE - PRODUCT CODE FROM JIL TO JHI (USED FOR HCG). SIEMENS SERVICE REPORT: ALL TESTS WERE PERFORMED USING THE POWER SUPPLY THAT CAME IN WITH THE INSTRUMENT AND THE INSTRUMENT WAS CONNECTED TO ITS CONNECT PLATFORM WITH THE BARCODE READER PLUGGED IN. WHEN SERVICE UNPACKED THE TABLE ASSEMBLY, THEY NOTICED A MARK ON THE CALIBRATION BAR WHICH LOOKED LIKE DRY SPILLAGE. ON CLOSER INSPECTION WHEN THE MARKS WOULD NOT CLEAN OFF, THEY FOUND THAT THE MARKS WERE PHYSICAL DAMAGE TO THE BAR. THE TABLE ASSEMBLY WAS REPLACED AND TEN CASSETTES WERE RUN WITH NO FALSE RESULTS.

Additional Manufacturer Narrative · 1

THE CUSTOMER STATED THAT REPEAT TESTING WAS PERFORMED TO CONFIRM CORRECT RESULTS WHICH MET THE CLINICAL PICTURE AND A CORRECTED REPORT WAS ISSUED. THE INSTRUMENT HAS BEEN REQUESTED FOR RETURN TO THE WORKSHOP FOR INVESTIGATION. PROPER TECHNIQUE AND MAINTENANCE WERE REVIEWED WITH THE CUSTOMER. THERE WERE NO ISSUES FOUND. THE CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE CLINITEK STATUS+ WAS GENERATING BORDERLINE HCG RESULTS ON NEGATIVE SAMPLES. ONE PATIENT'S PROCEDURE (UNKNOWN) WAS DELAYED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1007088 CLINITEK STATUS+ CLINITEK STATUS+ JHI SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1