FDA Adverse Event Death Summary report: N

MP70 INTELLIVUE PATIENT MONITOR

MDR report key: 9205640 · Received October 17, 2019

Report

Report Number
9610816-2019-00273
Event Type
Death
Date Received
October 17, 2019
Date of Event
October 9, 2019
Report Date
October 9, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
DSI
PMA / PMN Number
K021300
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

A PHILIPS RESPONSE CENTER ENGINEER (RCE) SPOKE WITH THE CUSTOMER OVER THE PHONE. THE RCE CONFIRMED THAT THE CUSTOMER REQUIRED ONLY RETROSPECTIVE DATA FROM THE MONITOR AND THAT THE PRODUCT DID NOT MALFUNCTION. THE CUSTOMER HAS SUPPLIED PHILIPS NO ADDITIONAL INFORMATION. THE PHILIPS RCE CONFIRMED THAT NO PRODUCT MALFUNCTION OCCURRED; THE CUSTOMER WANTED ONLY RETROSPECTIVE DATA FROM THE MONITOR. THE RCE PROVIDED INSTRUCTIONS ON HOW TO RETRIEVE RETROSPECTIVE DATA FROM BOTH THE MONITOR AND THE CENTRAL MONITORING SYSTEM. THE DEVICE REMAINS AT THE CUSTOMER SITE, AND NO SUBSEQUENT CALLS HAVE BEEN LOGGED FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION IS REQUIRED. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHILIPS ATTEMPTING TO RETRIEVE RETROSPECTIVE DATA CONCERNING A PATIENT DEATH. THE PATIENT DIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
999632 MP70 INTELLIVUE PATIENT MONITOR PATIENT MONITOR DSI PHILIPS MEDICAL SYSTEMS M8007A

Patients

Seq Age Sex Outcome Treatment
1