FDA Adverse Event Malfunction Summary report: N

BD VEO INSULIN SYRINGE WITH THE BD ULTRA-FINE NEEDLE

MDR report key: 9203137 · Received October 17, 2019

Report

Report Number
1920898-2019-01160
Event Type
Malfunction
Date Received
October 17, 2019
Date of Event
October 3, 2019
Report Date
October 28, 2019
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382903249114
PMA / PMN Number
K024112
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION: CUSTOMER RETURNED (1) LOOSE 3/10CC, 6MM SYRINGE. CUSTOMER STATES THAT THE SHIELD WAS MISSING. THE SYRINGE WAS RETURNED WITHOUT THE SHIELD AND WITHOUT ANY PACKAGING. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 3190223. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE TWO (2) NOTIFICATIONS [(B)(4)] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS A MANUFACTURING ISSUE AS THE SAMPLE WAS RETURNED LOOSE WITHOUT ANY PACKAGING ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED.

Description of Event or Problem · 0

MATERIAL NO. 324911 BATCH NO. 3190223. IT WAS REPORTED THAT BEFORE USE OF THE BD VEO¿ INSULIN SYRINGE WITH THE BD ULTRA-FINE NEEDLE THE NEEDLE SHIELD WAS MISSING FROM SYRINGE AND WAS NOT IN POLYBAG. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSUMER REPORTED FIND SHIELD MISSING FROM 1 SYRINGE NOT LOOSE IN BAG, COMPLETELY MISSING. THE BAG WAS SEALED HE DID NOT STICK HIMSELF.

Additional Manufacturer Narrative · 1

MEDICAL DEVICE EXPIRATION DATE: N/A. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION AND/OR DEVICE HISTORY REVIEW, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

MATERIAL NO. 324911 BATCH NO. 3190223. IT WAS REPORTED THAT BEFORE USE OF THE BD VEO¿ INSULIN SYRINGE WITH THE BD ULTRA-FINE NEEDLE THE NEEDLE SHIELD WAS MISSING FROM SYRINGE AND WAS NOT IN POLYBAG. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSUMER REPORTED FIND SHIELD MISSING FROM 1 SYRINGE NOT LOOSE IN BAG, COMPLETELY MISSING. THE BAG WAS SEALED HE DID NOT STICK HIMSELF.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
999997 BD VEO INSULIN SYRINGE WITH THE BD ULTRA-FINE NEEDLE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 3190223 00382903249114

Patients

Seq Age Sex Outcome Treatment
1 Other