FDA Adverse Event Malfunction Summary report: N

T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 9199655 · Received October 16, 2019

Report

Report Number
3013756811-2019-68640
Event Type
Malfunction
Date Received
October 16, 2019
Date of Event
September 24, 2019
Report Date
October 16, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004545
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD DIFFICULTY LOADING MULTIPLE CARTRIDGES ONTO THE PUMP. NO ALERTS/ALARMS WERE OBSERVED IN THE PUMP HISTORY AND NO O-RING WAS STUCK ON THE PNEUMATIC TAP. CUSTOMER'S BLOOD GLUCOSE WAS 192 MG/DL. TANDEM TECHNICAL SUPPORT ASSISTED THE CUSTOMER IN LOADING A NEW CARTRIDGE AND CUSTOMER RESUMED INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
989765 T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628 00852162004545

Patients

Seq Age Sex Outcome Treatment
1 75 YR