FDA Adverse Event Malfunction Summary report: N

3 ML BD LUER-LOK LUER-LOK SYRINGE

MDR report key: 9192064 · Received October 15, 2019

Report

Report Number
9614033-2019-00256
Event Type
Malfunction
Date Received
October 15, 2019
Date of Event
September 4, 2019
Report Date
December 5, 2019
Manufacturer
BECTON DICKINSON DE MEXICO
Product Code
FMF
UDI-DI
30382903096573
PMA / PMN Number
K151766
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: NO SAMPLES DISPLAYING THE CONDITION REPORTED ARE AVAILABLE FOR EXAMINATION, SO WE WERE UNABLE TO FULLY INVESTIGATE THIS INCIDENT, THEREFORE A ROOT CAUSE COULD NOT BE DETERMINED. FURTHERMORE, A DEVICE HISTORY RECORD REVIEW SHOWED NO REJECTED INSPECTIONS OR QUALITY ISSUES DURING THE PRODUCTION OF THE PROVIDED LOT NUMBER THAT COULD HAVE CONTRIBUTED TO THE REPORTED DEFECT.

Description of Event or Problem · 0

IT WAS REPORTED THAT 3 ML BD LUER-LOK¿ LUER-LOK¿ SYRINGE WAS NOT WITHDRAWING ALL OF THE INSULIN DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO.: 309657 BATCH NO.: 8222972. IT WAS REPORTED THAT THE SYRINGE WAS NOT WITHDRAWING ALL OF THE INSULIN. 1. DESCRIPTION OF ISSUE: THE CUSTOMER STATED THAT WHEN SHE TRIED TO WITHDRAW INSULIN FROM THE INSULIN VIAL IT WOULD ONLY WITHDRAW AIR AND ONLY A LITTLE BIT OF INSULIN. THIS WAS THE SECOND TIME THAT THE CUSTOMER HAD USED THIS NEEDLE AND SYRINGE, CTS INFORMED THE CUSTOMER THAT THIS MAY BE CAUSING THE ISSUES THAT THE CUSTOMER HAD WITH THIS NEEDLE AND SYRINGE. THE CUSTOMER STATED THAT THE NEEDLE WAS TIGHTLY SCREWED ON TO THE SYRINGE AND THAT THE NEEDLE WAS INSERTED ONLY INTO INSULIN. THE CUSTOMER UNDERSTOOD AND ACKNOWLEDGED. 2. NUMBER OF OCCURRENCES: 1 3. DID THE CUSTOMER INSERT THE NEEDLE INTO THE CARTRIDGE AND ENCOUNTER FILL RESISTANCE? O NO. PROCEED TO STEP 4. 6. FOR BD PRODUCT ONLY, ARE SAMPLES AVAILABLE FOR INVESTIGATION? O YES. DOES CUSTOMER AUTHORIZE BD TO CONTACT CUSTOMER TO OBTAIN SAMPLE(S)? YES 7. DID ISSUE CAUSE ANY INJURY? IF YES, WHAT TYPE OF INJURY? NO 8. MEDICAL INTERVENTION NEEDED? IF YES, WHO WAS THE 3RD PARTY AND WHAT WAS THE ASSISTANCE/TREATMENT? NO 9. RESOLUTION CTS EXPLAINED THAT BD MIGHT FOLLOW UP WITH CUSTOMER REGARDING RETURNING SYRINGE/NEEDLE. NO FURTHER FOLLOW UP IS REQUIRED. 10. NOTE: PRODUCT CATEGORY = NEEDLE/SYRINGE ISSUE.

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED, BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT 3 ML BD LUER-LOK¿ LUER-LOK¿ SYRINGE WAS NOT WITHDRAWING ALL OF THE INSULIN DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO.: 309657 BATCH NO.: 8222972. IT WAS REPORTED THAT THE SYRINGE WAS NOT WITHDRAWING ALL OF THE INSULIN. DESCRIPTION OF ISSUE: THE CUSTOMER STATED THAT WHEN SHE TRIED TO WITHDRAW INSULIN FROM THE INSULIN VIAL IT WOULD ONLY WITHDRAW AIR AND ONLY A LITTLE BIT OF INSULIN. THIS WAS THE SECOND TIME THAT THE CUSTOMER HAD USED THIS NEEDLE AND SYRINGE, CTS INFORMED THE CUSTOMER THAT THIS MAY BE CAUSING THE ISSUES THAT THE CUSTOMER HAD WITH THIS NEEDLE AND SYRINGE. THE CUSTOMER STATED THAT THE NEEDLE WAS TIGHTLY SCREWED ON TO THE SYRINGE AND THAT THE NEEDLE WAS INSERTED ONLY INTO INSULIN. THE CUSTOMER UNDERSTOOD AND ACKNOWLEDGED. NUMBER OF OCCURRENCES: 1. DID THE CUSTOMER INSERT THE NEEDLE INTO THE CARTRIDGE AND ENCOUNTER FILL RESISTANCE? NO. PROCEED TO STEP 4. FOR BD PRODUCT ONLY, ARE SAMPLES AVAILABLE FOR INVESTIGATION? YES. DOES CUSTOMER AUTHORIZE BD TO CONTACT CUSTOMER TO OBTAIN SAMPLE(S)? YES. DID ISSUE CAUSE ANY INJURY? IF YES, WHAT TYPE OF INJURY? NO. MEDICAL INTERVENTION NEEDED? IF YES, WHO WAS THE 3RD PARTY AND WHAT WAS THE ASSISTANCE/TREATMENT? NO. RESOLUTION: CTS EXPLAINED THAT BD MIGHT FOLLOW UP WITH CUSTOMER REGARDING RETURNING SYRINGE/NEEDLE. NO FURTHER FOLLOW UP IS REQUIRED. NOTE: PRODUCT CATEGORY = NEEDLE/SYRINGE ISSUE

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
983941 3 ML BD LUER-LOK LUER-LOK SYRINGE PISTON SYRINGE FMF BECTON DICKINSON DE MEXICO 8222972 30382903096573

Patients

Seq Age Sex Outcome Treatment
1 41 YR Other