FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9191805 · Received October 15, 2019

Report

Report Number
3013756811-2019-69887
Event Type
Malfunction
Date Received
October 15, 2019
Date of Event
September 25, 2019
Report Date
October 15, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE, INTERMITTENT OCCLUSION ALARMS OCCURRED. ADDITIONALLY, IT WAS REPORTED THAT THE PUMP BATTERY WAS NOT CHARGING. REPORTEDLY, THE CUSTOMER USED AN ALTERNATE USB CABLE TO RESOLVE ISSUE. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 150-157 MG/DL. CUSTOMER ADDRESSED THE OCCLUSION ALARMS BY CHANGING PUMP SUPPLIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
987168 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 21 YR