FDA Adverse Event
Malfunction
Summary report: N
XENEX XE
MDR report key: 9191407
·
Received October 15, 2019
Report
- Report Number
- 9191407
- Event Type
- Malfunction
- Date Received
- October 15, 2019
- Date of Event
- March 28, 2019
- Report Date
- March 28, 2019
- Manufacturer
- XENEX DISINFECTION SERVICES
- Product Code
- MKB
- Product Problem
- Yes
- Report Source
- User Facility report
- Reporter Location
- NY
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
Description of Event or Problem · 1
A XENEX UV DISINFECTION SYSTEM WAS BROUGHT TO BIOMEDICAL ENGINEERING FOR REPAIR. THE TABLET THAT IS USED FOR THE DISPLAY AND CONTROLS WAS NOT WORKING AND WOULD NOT TURN ON. DURING THE REPAIR, IT WAS NOTED THAT THE RECHARGEABLE BATTERY IN THE ASUS TABLET HAD SWELLED, AND CAUSED THE TABLET'S CASE TO BULGE AND SPLIT OPEN. MANUFACTURER RESPONSE FOR TABLET, (BRAND NOT PROVIDED) (PER SITE REPORTER). XENEX IS SHIPPING A NEW TABLET TO US. WE WILL RETURN BROKEN TABLET TO XENEX. MANUFACTURER RESPONSE FOR UV LIGHT STERILIZER, XENEX XE (PER SITE REPORTER). XENEX IS SENDING A REPLACEMENT TABLET AND A SHIPPING LABEL TO RETURN THE BROKEN TABLET. WE WILL RETURN THE TABLET WITH SWOLLEN BATTERY TO XENEX.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 983700 | XENEX XE | UV LIGHT STERILIZER | MKB | XENEX DISINFECTION SERVICES | PXUV3D |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |