FDA Adverse Event Malfunction Summary report: N

XENEX XE

MDR report key: 9191407 · Received October 15, 2019

Report

Report Number
9191407
Event Type
Malfunction
Date Received
October 15, 2019
Date of Event
March 28, 2019
Report Date
March 28, 2019
Manufacturer
XENEX DISINFECTION SERVICES
Product Code
MKB
Product Problem
Yes
Report Source
User Facility report
Reporter Location
NY
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

A XENEX UV DISINFECTION SYSTEM WAS BROUGHT TO BIOMEDICAL ENGINEERING FOR REPAIR. THE TABLET THAT IS USED FOR THE DISPLAY AND CONTROLS WAS NOT WORKING AND WOULD NOT TURN ON. DURING THE REPAIR, IT WAS NOTED THAT THE RECHARGEABLE BATTERY IN THE ASUS TABLET HAD SWELLED, AND CAUSED THE TABLET'S CASE TO BULGE AND SPLIT OPEN. MANUFACTURER RESPONSE FOR TABLET, (BRAND NOT PROVIDED) (PER SITE REPORTER). XENEX IS SHIPPING A NEW TABLET TO US. WE WILL RETURN BROKEN TABLET TO XENEX. MANUFACTURER RESPONSE FOR UV LIGHT STERILIZER, XENEX XE (PER SITE REPORTER). XENEX IS SENDING A REPLACEMENT TABLET AND A SHIPPING LABEL TO RETURN THE BROKEN TABLET. WE WILL RETURN THE TABLET WITH SWOLLEN BATTERY TO XENEX.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
983700 XENEX XE UV LIGHT STERILIZER MKB XENEX DISINFECTION SERVICES PXUV3D

Patients

Seq Age Sex Outcome Treatment
1