FDA Adverse Event Malfunction Summary report: N

BD ULTRA-FINE¿ MINI PEN NEEDLES 5MM (3/16¿) 31G

MDR report key: 9172571 · Received October 9, 2019

Report

Report Number
9616656-2019-00970
Event Type
Malfunction
Date Received
October 9, 2019
Date of Event
September 24, 2019
Report Date
September 26, 2019
Manufacturer
BECTON DICKINSON AND CO.
Product Code
FMI
UDI-DI
10885403811012
PMA / PMN Number
K162516
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD. INVESTIGATION SUMMARY: LEVEL A INVESTIGATION - COMPLAINT EVALUATION / COMPLAINT HISTORY CHECK FOR THE EVENT(S) THAT OCCURRED. SEVERITY: S_1__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 2ND RELATED COMPLAINT FOR DOES NOT ATTACH/DETACH ON LOT # 9071860. INVESTIGATION SUMMARY: NO SAMPLES WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCE'S WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. INVESTIGATION CONCLUSION: AS NO SAMPLES AND/OR PHOTO(S) WERE RECEIVED THE INVESTIGATION CONCLUDED: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED AS NO SAMPLES OR PHOTOS WERE RETURNED. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT HAS BEEN REPORTED THAT THE BD ULTRA-FINE¿ MINI PEN NEEDLES 5MM (3/16¿) 31G HAS BEEN FOUND EXPERIENCING INABILITY TO DETACH FROM THE CAP DURING USE. THE FOLLOWING HAS BEEN PROVIDED BY THE INITIAL REPORTER: IT WAS REPORTED THAT THE CUSTOMER WAS NOT ABLE TO REMOVE THE OUTER COVER AFTER ATTACHING IT ON THE PEN FOR HER INJECTION. SHE HAD ABOUT 15-20 PEN NEEDLES WITH THIS ISSUE. VERBATIM: ISSUE: CONSUMER REPORTED SHE WAS NOT ABLE TO REMOVE THE OUTER COVER AFTER ATTACHING IT ON THE PEN FOR HER INJECTION. SHE HAD ABOUT 15-20 PEN NEEDLES WITH THIS ISSUE. SAMPLE DISCARDED. OCCURRENCE: UNKNOWN. INCIDENT DATE: UNKNOWN. ITEM#: 320119. LOT# 9071860. EXPIRATION DATE: 2024-03-31. CONSUMER USES NEW NEEDLE EACH TIME OF HER INJECTION. SHE FIRMLY ATTACHES THE PEN NEEDLE ON TO THE PEN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
964639 BD ULTRA-FINE¿ MINI PEN NEEDLES 5MM (3/16¿) 31G HYPODERMIC SINGLE LUMEN NEEDLE FMI BECTON DICKINSON AND CO. 9071860 10885403811012

Patients

Seq Age Sex Outcome Treatment
1 Other