FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9162762 · Received October 7, 2019

Report

Report Number
3013756811-2019-66262
Event Type
Malfunction
Date Received
October 7, 2019
Date of Event
September 22, 2019
Report Date
October 7, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE BASAL IQ PUMP USER GUIDE CAUTIONS THAT INSULIN SHOULD BE AT ROOM TEMPERATURE BEFORE FILLING A CARTRIDGE NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THE CUSTOMER OBSERVED AIR BUBBLES WITHIN PATIENT LINE. THE CUSTOMER LOADED THE CARTRIDGE WITH COLD INSULIN. TANDEM TECHNICAL SUPPORT REMINDED THE CUSTOMER THIS WAS OFF LABEL. CUSTOMER'S BLOOD GLUCOSE WAS 250-286 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
956507 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 45 YR