PROGRAMMING SOFTWARE
Report
- Report Number
- 1644487-2019-01948
- Event Type
- Malfunction
- Date Received
- October 7, 2019
- Date of Event
- January 25, 2019
- Report Date
- October 16, 2023
- Manufacturer
- LIVANOVA USA, INC.
- Product Code
- LYJ
- UDI-DI
- 05425025750429
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
DURING PRODUCT ANALYSIS OF THE GENERATOR AN ADDITIONAL INSTANCE OF A FALSE HIGH IMPEDANCE MESSAGE WAS OBSERVED FOR THE PATIENT'S DEVICE. NO ABNORMAL PERFORMANCE OR ANY OTHER TYPE OF ADVERSE CONDITION WAS FOUND WITH THE GENERATOR. NO OTHER RELEVANT INFORMATION HAS BEEN RECEIVED TO DATE.
IT WAS FOUND THROUGH PERIODIC PROGRAMMING HISTORY DATABASE REVIEW THAT THE PATIENT'S DEVICE SHOWED A FALSE HIGH IMPEDANCE READING WHEN SYSTEM DIAGNOSTICS WAS PERFORMED. IN THE FOLLOWING CLINIC VISIT THE PATIENT RETURNED AND DEVICE HAD SYSTEM DIAGNOSTICS PERFORMED SHOWING IMPEDANCE WAS WITHIN NORMAL LIMITS. IT WAS DETERMINED THAT THE CAUSE OF THIS FALSE HIGH IMPEDANCE MESSAGE WAS A SOFTWARE ERROR ON M3000 (B)(4) SOFTWARE; WHEN SYSTEM DIAGNOSTICS WERE PERFORMED BY THE USER WITH M3000 (B)(4) SOFTWARE ON M102/102R GENERATORS (NORMAL MODE OUTPUT CURRENT >0 MA), NORMAL MODE DIAGNOSTICS WOULD ACTUALLY BE PERFORMED INSTEAD. THE EXECUTION OF NORMAL DIAGNOSTICS INSTEAD OF SYSTEM DIAGNOSTICS IS NOT APPARENT TO THE USER, AND THE RETURNED DCDC CODE WAS BEING COMPARED AGAINST SYSTEM DIAGNOSTIC THRESHOLDS. NO ADDITIONAL RELEVANT INFORMATION HAS BEEN RECEIVED TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 956231 | PROGRAMMING SOFTWARE | PROGRAMMING SOFTWARE | LYJ | LIVANOVA USA, INC. | 3000 | 05425025750429 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 64 YR | Female |