FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9158021 · Received October 4, 2019

Report

Report Number
3013756811-2019-63775
Event Type
Injury
Date Received
October 4, 2019
Date of Event
September 10, 2019
Report Date
October 4, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) OF 40 MG/DL. REPORTEDLY, THE CUSTOMER REQUESTED TOO MUCH INSULIN BE DELIVERED THROUGH A BOLUS. CUSTOMER DRANK JUICE, ATE FRUIT SNACKS, AND ADMINISTERED GLUCOSE SHOTS TO TREAT BG. REVIEW OF THE PUMP DATA LOGS BY TANDEM TECHNICAL SUPPORT VERIFIED THAT THE CUSTOMER HAD ENTERED 20 MG/DL INTO THE BG FIELD INSTEAD OF 20 GRAMS INTO THE CARBOHYDRATES FIELD OF THE BOLUS MENU AS INTENDED. RECOMMENDATION WAS MADE TO CONSULT WITH HEALTHCARE PROVIDER REGARDING DIABETES MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
950256 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 13 YR Other