FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9126394 · Received September 26, 2019

Report

Report Number
3013756811-2019-61632
Event Type
Malfunction
Date Received
September 26, 2019
Date of Event
September 4, 2019
Report Date
September 26, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED DIFFICULTY CHARGING THE PUMP WITH THE USB CABLE WHICH RESULTED IN THE BATTERY FULLY DEPLETING AND THE PUMP SHUTTING DOWN. THE PUMP WAS ABLE TO BE CHARGED SUCCESSFULLY WITH AN ALTERNATE USB CABLE. BLOOD GLUCOSE LEVEL WAS 172-179 MG/DL. REPLACEMENT CABLE SENT TO CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
917498 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000354 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 29 YR