CS100
Report
- Report Number
- 2249723-2019-01549
- Event Type
- Malfunction
- Date Received
- September 26, 2019
- Date of Event
- April 10, 2018
- Report Date
- February 3, 2020
- Manufacturer
- DATASCOPE CORP. - MAHWAH
- Product Code
- DSP
- PMA / PMN Number
- K031636
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- OTHER
Narratives
UPDATED FIELDS: B4, G4, G7,H2, H10. THE SUPPLIER VERIFIED THE REPORTED FAILURE. THEY STATED U1 WAS DEFECTIVE AND UNABLE TO REPROGRAM. THE SUPPLIER SCRAPPED DSS DATASETTE P/N 0670-00-1185 S/N (B)(6).
IT WAS REPORTED THAT DURING A FIELD SERVICE CORRECTIVE ACTION (FSCA) RECALL RELATED TO A SOFTWARE UPDATE THAT WAS PERFORMED BY A GETINGE SERVICE TERRITORY MANAGER (STM), THE NEW DATASETTE FOR THE CS100 INTRA-AORTIC BALLOON PUMP (IABP) FAILED TO WORK WHEN INSTALLED. THIS IS AN OUT OF BOX (OOB) FAILURE. THERE WAS NO PATIENT INVOLVEMENT, AND NO ADVERSE EVENT WAS REPORTED.
THE PRODUCTION DEVICE HISTORY RECORD (DHR) FOR THIS INTRA-AORTIC BALLOON PUMP (IABP) WAS NOT REQUIRED TO BE REVIEWED PER COMPANY STANDARD OPERATING PROCEDURE SINCE THE DEVICE MANUFACTURE DATE IS GREATER THAN ONE YEAR FROM THE EVENT DATE. THE GETINGE SERVICE TERRITORY MANAGER (STM) THAT ENCOUNTERED THE ISSUE, REPLACED THE OOB DATASETTE WITH ANOTHER NEW DATASETTE, AND THEN PERFORMED ALL FUNCTIONAL AND SAFETY CHECKS TO MEET FACTORY SPECIFICATIONS. UNIT PASSED ALL FUNCTIONAL AND SAFETY TEST PER FACTORY SPECIFICATIONS. THE IABP WAS THEN RELEASED TO THE CUSTOMER AND CLEARED FOR CLINICAL SERVICE. THE SUSPECTED FAULTY OOB DATASETTE WAS SENT TO GETINGE'S NATIONAL REPAIR CENTER (NRC) FOR EVALUATION. A SENIOR REPAIR TECHNICIAN INSPECTED THE DATASETTE AND NO VISUAL DAMAGE WAS OBSERVED. THE TECHNICIAN THEN INSTALLED THE DATASETTE INTO CS100 TEST FIXTURE AND IT TESTED TO FACTORY SPECIFICATIONS PER CS100 SERVICE MANUAL AND IT FAILED TESTING. THE TECHNICIAN VERIFIED THE REPORTED FAILURE OF NO POWER UP OR DISPLAY. THE DATASETTE IS BEING SENT TO THE SUPPLIER FOR FAILURE ANALYSIS AS PER PROCEDURE. (B)(6).
IT WAS REPORTED THAT DURING A FIELD SERVICE CORRECTIVE ACTION (FSCA) RECALL RELATED TO A SOFTWARE UPDATE THAT WAS PERFORMED BY A GETINGE SERVICE TERRITORY MANAGER (STM), THE NEW DATASETTE FOR THE CS100 INTRA-AORTIC BALLOON PUMP (IABP) FAILED TO WORK WHEN INSTALLED. THIS IS AN OUT OF BOX (OOB) FAILURE. THERE WAS NO PATIENT INVOLVEMENT, AND NO ADVERSE EVENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 916567 | CS100 | SYSTEM, BALLOON, INTRA-AORTIC AND CONTROL | DSP | DATASCOPE CORP. - MAHWAH | N/A | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |