RUMI II,BACKLOADABLE
Report
- Report Number
- 1216677-2019-00265
- Event Type
- Malfunction
- Date Received
- September 24, 2019
- Date of Event
- July 26, 2019
- Report Date
- December 23, 2019
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- LKF
- PMA / PMN Number
- K932115
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
ANALYSIS AND FINDINGS: (B)(4). WAS THE COMPLAINT CONFIRMED? YES. DISTR. HISTORY: THE COMPLAINT PRODUCT (SN (B)(6) WAS MANUFACTURED AT CSI ON 12/10/18 UNDER WORK ORDER (B)(4). MANUF. RECORD REVIEW: DHR - 261663 WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECT. REVIEW: INCOMING INSPECTION RECORD REVIEW NOT APPLICABLE TO THIS PRODUCT. SERV. HIST. RECORD: NO SERVICE HISTORY RECORD FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITIONS, WHERE THE TIP CAME OFF DUE TO WIRE BREAK. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED. VISUAL EVAL: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED A BROKEN WIRE AND A SPLIT HANDLE. FUNCTIONAL EVAL: COMPLAINT UNIT/PRODUCT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. DURING INVESTIGATION, THE WIRE WAS FOUND BROKEN, AND A SMALL CRACK WAS ALSO FOUND ON THE BLUE HANDLE. ROOT CAUSE: BASED ON THE HISTORICAL COMPLAINTS AND PRIOR ROOT CAUSE INVESTIGATION, IT WAS CONFIRMED FROM TESTS THAT THE FAILURES WERE OCCURRING AT A LEVEL OF FORCE NOT LIKELY TO OCCUR WITH JUST THE ARTICULATION OF THE HANDLE. INSTEAD, IT WAS APPARENT THAT THE LOADS REQUIRED TO BREAK THE HANDLE EXIST WHEN THE KOH EFFICIENT (KE) IS NOT IN THE PROPER POSITION ON THE ARM. WHEN THE KE IS NOT PROPERLY POSITIONED, IT CAN IMPEDE IN THE ROTATION OF THE TIP DRUM, INTRODUCING AN UNDESIRED FORCE ON THE DEVICE WHICH CAN RESULT IN A PLASTIC HANDLE OR WIRE BREAK. THE PLASTIC HANDLE, AND WIRES DID NOT UNDERGO A RECENT DESIGN OR MATERIAL CHANGE. CORRECTION AND/OR CORRECTIVE ACTION: BASED ON THE INVESTIGATIONS PERFORMED UNDER CAPA 605, IT WAS DETERMINED THAT NO CORRECTIVE ACTION WAS NECESSARY TO ADDRESS THE FAILURE MODE SEEN UNDER THE COMPLAINT UNIT DUE TO A RPN (RISK PRIORITY NUMBER) LOWER THAN 200. UMH650 BROKEN WIRE AND HANDLE COMPLAINTS ARE ENTERED INTO COOPERSURGICAL'S CONTINUOUS IMPROVEMENT PROGRAM (CIP) FOR TRENDING AND MONITORING. THE PRODUCT MET THE REQUIRED RELEASE SPECIFICATIONS PER DHR REVIEW. NO RE-TRAINING REQUIRED. PREVENTATIVE ACTION ACTIVITY: COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR ANY TRENDS.
CUSTOMER STATED "TIP BROKE OFF OF HANDLE DURING NORMAL USE INTRA-OPERATIVELY E BOX." REF (B)(4).
COOPERSURGICAL INC. IS CURRENTLY INVESTIGATING THE REPORTED COMPLAINT CONDITION. ONCE THE INVESTIGATION IS COMPLETED A FOLLOW-UP REPORT WILL BE FILED. REFERENCE E-COMPLAINT-E-COMPLAINT (B)(4).
CUSTOMER STATED "TIP BROKE OFF OF HANDLE DURING NORMAL USE INTRA-OPERATIVELY'E BOX." REF E-COMPLAINT (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 907800 | RUMI II,BACKLOADABLE | RUMI II,BACKLOADABLE | LKF | COOPERSURGICAL, INC. | UMH650 | - |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |