VIPER2 FINAL TIGHTENER HANDLE,
Report
- Report Number
- 1526439-2019-52134
- Event Type
- Malfunction
- Date Received
- September 23, 2019
- Report Date
- August 29, 2019
- Manufacturer
- DEPUY SPINE INC
- Product Code
- LXH
- UDI-DI
- 10705034214863
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
PRODUCT COMPLAINT # (B)(4). INVESTIGATION SUMMARY ==> THE VIPER2 FINAL TIGHTENER HANDLE [PRODUCT CODE: 2867-45-500, LOT NUMBER: GB44095] WAS NOT RETURNED TO THE COMPLAINT HANDLING UNIT (CHU). INSTEAD, THE SAMPLE WAS RETURNED TO 5 STAR FOR REWORK AND RECALIBRATION. FIVE STAR SURGICAL, INC HAS PERFORMED THE TORSIONAL TEST FOR THE TORQUE WRENCH AND PROVIDED THE RESULTS TO THE COMPLAINTS HANDLING UNIT. TORQUE WRENCH WAS TESTED FOR TORSIONAL TEST PER TM-100331, REV 15 FOR MOUNTZ AND TELEDYNE TORQUE SERVICE LIMIT RANGE: (74.4 - 85.6 IN-LBS.) ON A TORQUE METER (GAGE ID#: 78862). EIGHTEEN READINGS WERE RECORDED. IT WAS NOTED THAT THE HANDLE WAS TORQUEING BELOW THE LOWER SPECIFICATION LIMIT (LSL) OF (74.4 - 85.6 IN-LBS.) RANGE A REVIEW OF THE RECEIVING INSPECTION (RI) FOR VIPER2 FINAL TIGHTENER HANDLE WAS CONDUCTED. AS A RESULT, THE RI IDENTIFIED NO ISSUES DURING THE MANUFACTURING AND RELEASE OF THIS DEVICE THAT COULD HAVE CONTRIBUTED TO THE PROBLEM REPORTED BY THE CUSTOMER. ALL COMPLAINT TRENDS WILL BE EVALUATED AS A PART OF THE DEPUY SPINE MONTHLY COMPLAINT REVIEW MEETING. A DEFINITIVE ROOT CAUSE FOR THE TORQUE WRENCH UNDER TORQUEING CANNOT BE POSITIVELY DETERMINED. ALTHOUGH NOT PROVEN, THE MOST PROBABLE ROOT CAUSE FOR THE UNDER TORQUEING OF THE HANDLE CAN BE ATTRIBUTED TO LACK OF MAINTENANCE DURING ITS TIME IN USE, RESULTING IN THE TORQUE HANDLE EXERTING LESS TORQUE THAN ITS LOWER SPECIFICATION LIMIT (LSL) OF (74.4 - 85.6 IN-LBS.) RANGE SPECIFIED IN TM-100331 REV. 15. NO CORRECTIVE ACTION/PREVENTIVE ACTION (CAPA) IS NECESSARY NOW AS NO ISSUES WERE IDENTIFIED IN THE MANUFACTURING AND RELEASE OF THIS DEVICE THAT COULD HAVE CONTRIBUTED TO THE PROBLEM REPORTED BY THE CUSTOMER. THEREFORE, THIS COMPLAINT FILE WILL BE CLOSED WITH NO FURTHER ACTION REQUIRED. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE
(B)(4). THE DEVICE IS AVAILABLE FOR EVALUATION. INVESTIGATION WILL BE CONDUCTED. FOLLOW UP WILL BE FILED WITH THE INVESTIGATION RESULTS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
LIBERTAS: IT WAS REPORTED THAT ON (B)(6) 2019, THE UNIPLATE ANTERIOR CERVICAL PLATE SYSTEM CAM TIGHTENER TORQUE HANDLE HAS FAILED DURING THE CALIBRATION DURING REVERSE LOGISTICS AUDIT OF RETURNED DEVICE AT MILLSTONE. THERE WAS NO PATIENT INVOLVEMENT AND NO ADDITIONAL INFORMATION IS AVAILABLE. THIS COMPLAINT INVOLVES TEN (10) DEVICES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 898869 | VIPER2 FINAL TIGHTENER HANDLE, | ORTHOPEDIC MANUAL SURGICAL INSTRUMENT | LXH | DEPUY SPINE INC | 286745500 | GB44095 | 10705034214863 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |