PROGRAMMING SOFTWARE
Report
- Report Number
- 1644487-2019-01828
- Event Type
- Malfunction
- Date Received
- September 20, 2019
- Date of Event
- June 10, 2019
- Report Date
- September 20, 2019
- Manufacturer
- CYBERONICS - HOUSTON
- Product Code
- LYJ
- UDI-DI
- 05425025750429
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
IT WAS FOUND THROUGH THE PERIODIC PROGRAMMING HISTORY DATABASE REVIEW THAT THERE WAS A FALSE HIGH IMPEDANCE FOUND WITH SOFTWARE VERSION 1.5. IT WAS VERIFIED THAT THE IMPEDANCE WAS FINE AT THE FOLLOWING CLINIC VISIT WHERE THE DEVICE WAS CHECKED BY SOFTWARE VERSION 1.0. IT WAS DETERMINED THAT THE CAUSE OF THIS FALSE HIGH IMPEDANCE MESSAGE WAS A SOFTWARE ERROR ON M3000 V1.5.2.1 SOFTWARE; WHEN SYSTEM DIAGNOSTICS WERE PERFORMED BY THE USER WITH M3000 V1.5.2.1 SOFTWARE ON M102/102R GENERATORS (NORMAL MODE OUTPUT CURRENT >0 MA), NORMAL MODE DIAGNOSTICS WOULD ACTUALLY BE PERFORMED INSTEAD. THE EXECUTION OF NORMAL DIAGNOSTICS INSTEAD OF SYSTEM DIAGNOSTICS IS NOT APPARENT TO THE USER, AND THE RETURNED DCDC CODE WAS BEING COMPARED AGAINST SYSTEM DIAGNOSTIC THRESHOLDS. NO FURTHER RELEVANT INFORMATION HAS BEEN RECEIVED TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 895051 | PROGRAMMING SOFTWARE | PROGRAMMING SOFTWARE | LYJ | CYBERONICS - HOUSTON | MODEL 3000 | 05425025750429 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 43 YR |