FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 9097865 · Received September 20, 2019

Report

Report Number
1644487-2019-01828
Event Type
Malfunction
Date Received
September 20, 2019
Date of Event
June 10, 2019
Report Date
September 20, 2019
Manufacturer
CYBERONICS - HOUSTON
Product Code
LYJ
UDI-DI
05425025750429
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS FOUND THROUGH THE PERIODIC PROGRAMMING HISTORY DATABASE REVIEW THAT THERE WAS A FALSE HIGH IMPEDANCE FOUND WITH SOFTWARE VERSION 1.5. IT WAS VERIFIED THAT THE IMPEDANCE WAS FINE AT THE FOLLOWING CLINIC VISIT WHERE THE DEVICE WAS CHECKED BY SOFTWARE VERSION 1.0. IT WAS DETERMINED THAT THE CAUSE OF THIS FALSE HIGH IMPEDANCE MESSAGE WAS A SOFTWARE ERROR ON M3000 V1.5.2.1 SOFTWARE; WHEN SYSTEM DIAGNOSTICS WERE PERFORMED BY THE USER WITH M3000 V1.5.2.1 SOFTWARE ON M102/102R GENERATORS (NORMAL MODE OUTPUT CURRENT >0 MA), NORMAL MODE DIAGNOSTICS WOULD ACTUALLY BE PERFORMED INSTEAD. THE EXECUTION OF NORMAL DIAGNOSTICS INSTEAD OF SYSTEM DIAGNOSTICS IS NOT APPARENT TO THE USER, AND THE RETURNED DCDC CODE WAS BEING COMPARED AGAINST SYSTEM DIAGNOSTIC THRESHOLDS. NO FURTHER RELEVANT INFORMATION HAS BEEN RECEIVED TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
895051 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS - HOUSTON MODEL 3000 05425025750429

Patients

Seq Age Sex Outcome Treatment
1 43 YR