FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 9096914 · Received September 20, 2019

Report

Report Number
9610877-2018-00489
Event Type
Malfunction
Date Received
September 20, 2019
Report Date
February 15, 2018
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
FDT
PMA / PMN Number
K092710
Removal / Correction Number
NOT ISSUED YET
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

HOYA CORPORATION PENTAX (B)(4) OFFICE, SPECIFICATION DEVELOPER, REGISTRATION NO. (B)(4). PENTAX OF AMERICA, INC., IMPORTER, REGISTRATION NO. (B)(4). PENTAX OF AMERICA, INC. (IMPORTER) IS SUBMITTING THE REPORT ON BEHALF OF HOYA CORPORATION PENTAX (B)(4) OFFICE (EXEMPTION NUMBER E2015036). BASED ON DISCUSSION WITH FDA ON MAY 8, 2017, ALL INSPECTIONAL FAILURES ARE BEING REPORTED AS MDRS NOTWITHSTANDING THE FACT THAT THE PRESENCE OF DISCONTINUITIES, GAPS OR BUBBLES DOES NOT NECESSARILY HAVE EITHER TECHNICAL OR CLINICAL SIGNIFICANCE. (B)(4). NOTES: INITIAL MDR ORIGINALLY SUBMITTED TO THE FDA ON 16NOV2018, HOWEVER, THERE WAS AN ERROR IN FDA ACKNOWLEDGEMENT. RESUBMITTING ON AS PART OF A DELIVERY MESSAGE REVIEW.

Description of Event or Problem · 1

PENTAX OF AMERICA INITIATED FIELD CORRECTION 2017-001-C WHICH INCLUDED INSPECTION OF THE SEAL AROUND THE DISTAL BODY AND DISTAL CAP OF THE ED-3490TK DUODENOSCOPE PURSUANT TO PREDEFINED INSPECTION CRITERIA ((B)(4)). THE OBJECTIVE OF THE INSPECTION WAS TO VERIFY THERE WERE NO DEFECTS/DISCONTINUITIES IN THE SEAL BETWEEN THE DISTAL BODY AND DISTAL CAP. THE INSPECTIONAL CRITERIA WAS DEFINED AS, "ALL SEAL SURFACES OBSERVED SHALL BE CONTINUOUS AND SMOOTH WITH NO OUTWARD SIGNS OF DISCONTINUITY, GAPS OR BUBBLES." A DEVICE WAS CONSIDERED TO FAIL THE INSPECTION IF ANY ELEMENT OF THE CRITERIA WAS NOT MET. THE CUSTOMER OWNED DEVICE WAS PREVIOUSLY RETURNED TO PENTAX MEDICAL FROM A CUSTOMER ON 14/FEB/2018 AND INSPECTION OF THE UNIT WAS PERFORMED ON 15/FEB/2018 WHERE THE QUALITY CONTROL INSPECTOR FOUND THE FOLLOWING: PRIMARY OPERATION CHANNEL RESISTANCE, DISTAL CAP - FIXED TYPE FAILED SEAL INTEGRITY INSPECTION, PASSED DRY LEAK TEST, DISTAL CAP/ CASE CRACKED, IMAGE BRIGHT, PASSED WET LEAK TEST, CUSTOMER COMPLAINT CONFIRMED, OPERATION CHANNEL TWISTED IN BENDING SECTION, HOLE IN # 2 REMOTE CONTROL BUTTON COVER, FLUID INVASION NOT OBSERVED IN PVE CONNECTOR, FLUID INVASION NOT OBSERVED IN CONTROL BODY, SUCTION TUBE MILD RESISTANCE, RUBBER TRIM COLLAR MILD CUT, INSERTION TUBE SCRATCHES AT STAGE 1. INSPECTION OF THE SEAL BETWEEN THE DISTAL BODY AND DISTAL CAP WAS PERFORMED AND THE DEVICE FAILED THE INSPECTION CRITERIA. THE SCOPE'S REPAIRS INCLUDE THE DISTAL CASE/CAP, WHICH WAS REPLACED AND RESEALED PURSUANT TO THE FIELD CORRECTION, ALONG WITH MISCELLANEOUS PARTS, AND RETURNED TO THE USER ON (B)(6) 2018. PARTS REPLACED: O-RINGS AND SEALS, RUBBER TRIM COLLAR, REMOTE CONTROL BUTTON(1), ROOT BRACE RUBBER, ROOT BRACE RUBBER LG BODY, DISTAL CASE/CAP, DEFLECTOR BODY ATTACHING SCREW, AIR/WATER TUBE, OPERATION CHANNEL, ADJUSTING COLLAR, ANGLE WIRE, BENDING RUBBER, SEGMENT ATTACHING SCREW, INSERTION FLEXIBLE TUBE, SEGMENT ASSY ATTACHING SCREW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
893815 PENTAX VIDEO DUODENOSCOPE FDT HOYA CORPORATION PENTAX TOKYO OFFICE ED-3490TK

Patients

Seq Age Sex Outcome Treatment
1