FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 9096812 · Received September 20, 2019

Report

Report Number
9610877-2018-00379
Event Type
Malfunction
Date Received
September 20, 2019
Report Date
August 9, 2018
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
FDT
PMA / PMN Number
K092710
Removal / Correction Number
NOT ISSUED YET
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

HOYA CORPORATION PENTAX (B)(4) OFFICE, SPECIFICATION DEVELOPER, REGISTRATION NO. (B)(4). PENTAX OF AMERICA, INC., IMPORTER, REGISTRATION NO. (B)(4). PENTAX OF AMERICA, INC. (IMPORTER) IS SUBMITTING THE REPORT ON BEHALF OF HOYA CORPORATION PENTAX (B)(4) OFFICE (EXEMPTION NUMBER E2015036). BASED ON DISCUSSION WITH FDA ON MAY 8, 2017, ALL INSPECTIONAL FAILURES ARE BEING REPORTED AS MDRS NOTWITHSTANDING THE FACT THAT THE PRESENCE OF DISCONTINUITIES, GAPS OR BUBBLES DOES NOT NECESSARILY HAVE EITHER TECHNICAL OR CLINICAL SIGNIFICANCE. (B)(4). NOTES: INITIAL MDR ORIGINALLY SUBMITTED TO THE FDA ON 10AUG2018, HOWEVER, THERE WAS AN ERROR IN FDA ACKNOWLEDGEMENT. RESUBMITTING ON AS PART OF A DELIVERY MESSAGE REVIEW.

Description of Event or Problem · 1

PENTAX OF AMERICA INITIATED FIELD CORRECTION 2017-001-C WHICH INCLUDED INSPECTION OF THE SEAL AROUND THE DISTAL BODY AND DISTAL CAP OF THE ED-3490TK DUODENOSCOPE PURSUANT TO PREDEFINED INSPECTION CRITERIA ((B)(4)). THE OBJECTIVE OF THE INSPECTION WAS TO VERIFY THERE WERE NO DEFECTS/DISCONTINUITIES IN THE SEAL BETWEEN THE DISTAL BODY AND DISTAL CAP. THE INSPECTIONAL CRITERIA WAS DEFINED AS, "ALL SEAL SURFACES OBSERVED SHALL BE CONTINUOUS AND SMOOTH WITH NO OUTWARD SIGNS OF DISCONTINUITY, GAPS OR BUBBLES." A DEVICE WAS CONSIDERED TO FAIL THE INSPECTION IF ANY ELEMENT OF THE CRITERIA WAS NOT MET. THE CUSTOMER OWNED DEVICE WAS PREVIOUSLY RETURNED TO PENTAX MEDICAL FROM A CUSTOMER ON 09/AUG/2018 AND INSPECTION OF THE UNIT WAS PERFORMED ON 09/AUG/2018 WHERE THE QUALITY CONTROL INSPECTOR FOUND THE FOLLOWING: INSERTION TUBE PERFORATION AT STAGE 1, AIR/ WATER SOCKET CYLINDER O-RING CHIPPED, PRISM SCRATCHED, HOLE IN # 1 REMOTE CONTROL BUTTON COVER, DISTAL CAP - FIXED TYPE FAILED SEAL INTEGRITY INSPECTION, AIR/ WATER SOCKET WORN THREAD, FAILED DRY LEAK TEST, LEAK AT INSERTION TUBE STAGE 1, UMBILICAL CABLE BUCKLE AT CONTROL BODY SIDE, FAILED WET LEAK TEST, ELEVATOR BODY STICKING, FLUID INVASION NOT OBSERVED IN CONTROL BODY, FLUID INVASION NOT OBSERVED IN PVE CONNECTOR, HOLE IN # 2 REMOTE CONTROL BUTTON COVER, UMBILICAL CABLE SINGLE BUCKLED UNDER PVE ROOT BRACE, LIGHT CARRYING BUNDLE DISTAL COVER GLASS MIDDLE SCRATCHED, CUSTOMER COMPLAINT CONFIRMED, RUBBER TRIM COLLAR SEVERE CUT, SUCTION TUBE MILD RESISTANCE, OPERATION CHANNEL- PRIMARY MILD RESISTANCE, SEGMENT SCREW LOOSE AT INSERTION TUBE. INSPECTION OF THE SEAL BETWEEN THE DISTAL BODY AND DISTAL CAP WAS PERFORMED AND THE DEVICE FAILED THE INSPECTION CRITERIA. THE SCOPE'S REPAIRS WILL INCLUDE THE DISTAL CASE/CAP, WHICH WILL BE REPLACED AND/OR RESEALED PURSUANT TO THE FIELD CORRECTION, ALONG WITH MISCELLANEOUS PARTS, AND RETURNED TO THE USER UPON COMPLETION. PARTS REPLACED: O-RINGS AND SEALS, AIR/WATER TUBE, DEFLECTOR OPERATING WIRE, LCB DISTAL COVER, OBJECTIVE PRISM ASSY, ADJUSTING COLLAR, BENDING RUBBER, SEGMENT ATTACHING SCREW, DISTAL CASE ATTACHING SCREW, INSERTION FLEXIBLE TUBE, SEGMENT ASSY ATTACHING SCREW, STAYCOIL COLLAR, SEGMENT STAYCOIL ASSY IMP-C/PB-FREE, RUBBER TRIM COLLAR, RL PULLEY ASSY, UD PULLEY ASSY, REMOTE CONTROL BUTTON(1), SUCTION CHANNEL LG, AIR/WATER SOCKET, LIGHT GUIDE CABLE, DEFLECTOR BODY LINK, DISTAL CASE/CAP, O-RING(0.5X1.3).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
894986 PENTAX VIDEO DUODENOSCOPE FDT HOYA CORPORATION PENTAX TOKYO OFFICE ED-3490TK

Patients

Seq Age Sex Outcome Treatment
1