FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 9091149 · Received September 19, 2019

Report

Report Number
3013756811-2019-60325
Event Type
Malfunction
Date Received
September 19, 2019
Date of Event
August 29, 2019
Report Date
September 19, 2019
Manufacturer
DEXCOM, INC.
Product Code
QBJ
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE TANDEM USER GUIDE,¿BLOOD GLUCOSE VALUES USED FOR CALIBRATION MUST BE BETWEEN 40 TO 400 MG/DL AND MUST HAVE BEEN TAKEN WITHIN THE PAST 5 MINUTES. ¿ NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WAS AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) READING AND THE BLOOD GLUCOSE (BG) METER READING. REPORTEDLY, THE CGM BG READING WAS 60-170 MG/DL, AND THE METER BG READING WAS 240-295 MG/DL. NO ADDITIONAL PATIENT OR EVENT INFORMATION WAS AVAILABLE. REPORTEDLY, THE CUSTOMER DID NOT CALIBRATE WITHIN 5 MINUTES OF TESTING. A REPLACEMENT SENSOR WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
882048 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-02

Patients

Seq Age Sex Outcome Treatment
1 7 YR