FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 9090700 · Received September 19, 2019

Report

Report Number
3013756811-2019-60186
Event Type
Malfunction
Date Received
September 19, 2019
Date of Event
August 30, 2019
Report Date
September 19, 2019
Manufacturer
DEXCOM, INC.
Product Code
OYC
UDI-DI
00386270000019
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WAS AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) READING AND THE BLOOD GLUCOSE (BG) METER READING. REPORTEDLY, THE CGM BG READING WAS BELOW 50 MG/DL, AND THE METER BG READING RANGED IN 300S MG/DL. CUSTOMER TREATED INACCURATE BG LEVEL OF 50 MG/DL, AND SUBSEQUENTLY CUSTOMER¿S BG ELEVATED TO 300 MG/DL RANGE. CUSTOMER ADDRESSED BG LEVEL WITH A BOLUS. AT THE TIME OF THE REPORT WITH TANDEM TECHNICAL SUPPORT CUSTOMER¿S BG LEVEL WAS 256 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
884436 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC DEXCOM, INC. 9500-27 00386270000019

Patients

Seq Age Sex Outcome Treatment
1 61 YR